If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

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    Roadside Assistance and OnStar
    If you have an active OnStar subscription, press the Q button and the current GPS location will be sent to an OnStar Advisor who will assess your problem, contact Roadside Assistance, and relay y ...

    Off-Road Driving
    This off-road guide is for vehicles that have all-wheel drive. If your vehicle does not have all-wheel drive, you should not drive off-road unless you are on a level, solid surface. Many of the ...