If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Parental Control
    This button is located behind the video screen. Press this button while a DVD or CD is playing to freeze the video and mute the audio. The video screen will display Parental Control ON and the p ...

    SBZA Detection Zones
    The SBZA sensor covers a zone of approximately one lane over from both sides of the vehicle, or 3.5m(11 ft). This zone starts at each side mirror and goes back approximately 5.0 m(16 ft). Th ...

    Winter Driving
    Here are some tips for winter driving: • Have your vehicle in good shape for winter. • You may want to put winter emergency supplies in your vehicle. Include an ice scraper, a small brush ...