If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    TPMS Sensor Matching Process
    Each TPMS sensor has a unique identification code. The identification code needs to be matched to a new tire/wheel position after rotating the vehicle’s tires or replacing one or more of the TPM ...

    Headlamps on Reminder
    If you leave the exterior lamp buttons for the headlamps or parking lamps on, remove the key from the ignition and open the driver’s door, you will hear a continuous warning chime. The chime w ...

    Windshield Wiper/Washer
    The windshield wiper lever is on the right side of the steering column. With the ignition in ACC/ ACCESSORY or ON/RUN, move the windshield wiper lever to select the wiper speed. 2: Use for fast ...