If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    When Should an Airbag Inflate?
    Frontal airbags are designed to inflate in moderate to severe frontal or near frontal crashes to help reduce the potential for severe injuries mainly to the driver's or right front passenger's head an ...

    Power Door Locks
    On vehicles with power door locks, the switches are located on the front doors. (Unlock): Press to unlock the doors. (Lock): Remove the key from the ignition and press to lock the doors. ...

    Setting Cruise Control
    1. Move the cruise control switch to on. 2. Get up to the speed you want. 3. Press the set button at the end of the lever and release it. 4. Take your foot off the accelerator pedal. The accele ...