If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Automatic Operation
    The system automatically controls the fan speed, air delivery, air conditioning, and recirculation in order to heat or cool the vehicle to the desired temperature. When the AUTO indicator lig ...

    Using the Delete Command
    The delete command allows specific name tags to be deleted. To use the delete command: 1. Press and hold for two seconds. The system responds with “Ready” followed by a tone. 2. Say “D ...

    Vehicle Symbol Chart
    Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the index. : Airbag Readiness Light : Air Conditioning ...