If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    When the System Does Not Seem To Work Properly
    The LDW symbol will not appear when the system is having difficulty seeing the lines on the road or if the view of the camera on the windshield is blocked with mud, dirt, snow, ice, or slush, if ...

    Head Restraint Adjustment
    Do not drive until the head restraints for all occupants are installed and adjusted properly. To achieve a comfortable seating position, change the seatback recline angle as little as necessary while ...

    When It Is Time for New Tires
    One way to tell when it is time for new tires is to check the treadwear indicators, which will appear when your tires have only 1/16 inch (1.6 mm) or less of tread remaining. Some commercial ...