If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Brake Fluid
    Your brake master cylinder reservoir is filled with DOT-3 brake fluid. There are only two reasons why the brake fluid level in the reservoir might go down. The first is that the brake fluid go ...

    Driver Information Center (DIC)
    The Driver Information Center (DIC) displays information about the vehicle. It also displays warning messages if a system problem is detected. See Vehicle Messages for more information. All ...

    Shocks and Struts
    Shocks and struts help aid in control for a smoother ride. • Signs of wear may include steering wheel vibration, bounce/sway while braking, longer stopping distance, or uneven tire wear. ...