If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Adding Equipment to Your Airbag-Equipped Vehicle
    Q: Is there anything I might add to or change about the vehicle that could keep the airbags from working properly? A: Yes. If you add things that change your vehicle’s frame, bumper system, h ...

    Control of a Vehicle
    Braking, steering, and accelerating are important factors in helping to control a vehicle while driving. ...

    Lower Anchors
    Lower anchors (A) are metal bars built into the vehicle. There are two lower anchors for each LATCH seating position that will accommodate a child restraint with lower attachments (B). ...