If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.
Give only the necessary information to police and other parties involved in the crash.
For emergency towing see Roadside Assistance Program (U.S.
and Canada) or Roadside Assistance Program (Mexico).
Gather the following information:
• Driver name, address, and telephone number.
• Driver license number.
• Owner name, address, and telephone number.
• Vehicle license plate number.
• Vehicle make, model, and model year.
• Vehicle Identification Number (VIN).
• Insurance company and policy number.
• General description of the damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts.
See “Collision Parts” earlier in this section.
If the airbag has inflated, see What Will You See after an Airbag Inflates?.
See also:
Towing the Vehicle
Notice:
To avoid damage, the
disabled vehicle should be towed
with all four wheels off the
ground. Care must be taken with
vehicles that have low ground
clearance and/or special
equipment ...
Driving on Grades
Notice: Do not tow on steep continuous grades
exceeding 6 miles (9.6 km). Extended, higher
than normal engine and transmission temperatures
may result and damage the vehicle. Frequent
stops ar ...
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles ...
