If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Removing the Flat Tire and Installing the Spare Tire
    1. Do a safety check before proceeding. See If a Tire Goes Flat for more information. 2. Turn the wheel wrench counterclockwise to loosen the wheel nut caps. If needed, finish loosening th ...

    RDS Messages
    INFO (Information): If the current station has a message, the information symbol displays. Press this button to see the message. The message can display the artist, song title, call in phone num ...

    Heated Mirrors
    The vehicle may have heated mirrors: (Rear Window Defogger): Press to heat the mirrors. See “Rear Window Defogger” under Climate Control Systems  for more information. ...