If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Rocking Your Vehicle to Get It Out
    First, turn the steering wheel left and right. That will clear the area around the front wheels. Then shift back and forth between REVERSE (R) and a forward gear, spinning the wheels as little ...

    Center Console Storage
    The armrest is adjustable, lift the lever to move it forward or rearward. The armrest must be in the rearward position to open it. Lift the lever and then lift up on the armrest to access the s ...

    Storing a Flat or Spare Tire and Tools
    WARNING Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all th ...