If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Additional Factors Affecting System Operation
    Safety belts help keep the passenger in position on the seat during vehicle maneuvers and braking, which helps the passenger sensing system maintain the passenger airbag status. See “Safety Belt ...

    Headlamp High/Low-Beam Changer
    (Headlamp High/Low-Beam Changer): Push the turn signal/ lane change lever away from you and release, to turn the high beams on. To return to low beams, push the lever again or pull it toward yo ...

    Rear Seat Driver Side Shown, Passenger Side Similar
    On vehicles with second row seat-mounted side impact airbags, they are in the sides of the rear seatback closest to the door. WARNING If something is between an occupant and an airbag, the air ...