If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Dual Tone Multi-Frequency (DTMF) Tones
    The in-vehicle Bluetooth system can send numbers during a call. This is used when calling a menu-driven phone system. For Radio with CD: 1. Turn or press the TUNE/MENU knob and select Enter Number ...

    Exterior Lamps Off Reminder
    A warning chime sounds if the driver door is opened while the ignition is off and the exterior lamps are on. ...

    Wiper Blade Replacement
    Windshield wiper blades should be inspected for wear and cracking. See Maintenance Schedule for more information. Replacement blades come in different types and are removed in different ways. ...