If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Side Blind Zone Alert (SBZA)
    For vehicles with this feature, it may alert you to vehicles located in your side blind zone. When the system detects a vehicle in the side blind zone, an SBZA display will light up in the corre ...

    Glove Box
    To open, pull up on the handle. Use the key to lock and unlock. ...

    Defensive Driving
    Defensive driving means “always expect the unexpected.” The first step in driving defensively is to wear your safety belt — See Safety Belts: They Are for Everyone. WARNING: Assume that ...