Customer Information

See also:

Reporting Safety Defects to the United States Government
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addi ...

Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your GM dealer’s ...

Why Safety Belts Work
When you ride in or on anything, you go as fast as it goes. Take the simplest vehicle. Suppose it is just a seat on wheels. Put someone on it. Get it up to speed. Then stop the vehicle. ...