Services Not Included in Roadside Assistance

• Impound towing caused by violation of any laws.

• Legal fines.

• Mounting, dismounting or changing of snow tires, chains, or other traction devices.

• Towing or services for vehicles driven on a non-public road or highway.

    See also:

    Towing Your Vehicle
    To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Consult your dealer/retailer or a professional towing service if the disabled vehicle must be towed. Se ...

    Customer Assistance Offices (Mexico)
    To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from ...

    Hill Start Assist (HSA)
    Some vehicles have a Hill Start Assist (HSA) feature, which may be useful when the vehicle is stopped on a grade. This feature is designed to prevent the vehicle from rolling, either forward or rearwa ...