Calling for Assistance

When calling Roadside Assistance, have the following information ready:
• Your name, home address, and home telephone number
• Telephone number of your location
• Location of the vehicle
• Model, year, color, and license plate number of the vehicle
• Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle
• Description of the problem

    See also:

    Potential Issues
    Some OnStar services are disabled after five days. OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days. After five ...

    Courtesy Transportation Program
    To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty ...

    Finding a Program Type (PTY) Station(RDS and XM™)
    To select and find a desired PTY perform the following: 1. Press the TYPE button to activate program type select mode. P-TYPE and the last selected PTY displays. 2. Turn the TYPE knob or press ...