Calling for Assistance

When calling Roadside Assistance, have the following information ready:
• Your name, home address, and home telephone number
• Telephone number of your location
• Location of the vehicle
• Model, year, color, and license plate number of the vehicle
• Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle
• Description of the problem

    See also:

    Automatic Crash Response
    In a crash, built in sensors can automatically alert an OnStar advisor who is immediately connected to the vehicle to see if you need help. ...

    Scheduling Service Appointments
    When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, yo ...

    Remote Keyless Entry (RKE) System
    See Radio Frequency Statement for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310. If there is a decrease ...