If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    OnStar®
    If the vehicle has OnStar and you subscribe to the OnStar services, please refer to the OnStar Terms and Conditions for information on data collection and use. ...

    Park Brake and P (Park) Mechanism Check
    WARNING! When you are doing this check, the vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case ...

    Windshield Wiper/Washer
    The windshield wiper lever is on the side of the steering column. With the ignition in ACC/ ACCESSORY or ON/RUN, move the windshield wiper lever to select the wiper speed. 2: Use for fast wipes. 1 ...