Potential Issues

Some OnStar services are disabled after five days. OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days. After five days, OnStar can contact Roadside Assistance and a locksmith to help gain access to the vehicle.

    See also:

    Customer Assistance Offices (Mexico)
    To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from ...

    Voice Recognition
    The voice recognition system uses commands to control the system and dial phone numbers. Noise: The system may not recognize voice commands if there is too much background noise. When to Speak: ...

    Easy Exit Driver Seat
    This feature moves the seat rearward allowing the driver more room to exit the vehicle. To activate, place the ignition in OFF and open the driver door. If the driver door is already open, pl ...