Vehicle and Power Issues

OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected.

    See also:

    Roadside Assistance and OnStar
    If you have an active OnStar subscription, press the Q button and the current GPS location will be sent to an OnStar Advisor who will assess your problem, contact Roadside Assistance, and relay y ...

    Using the Delete All Name Tags Command
    The delete all name tags command deletes all stored phone book name tags and route name tags for OnStar (if present). To use the delete all name tags command: 1. Press and hold for two seconds. ...

    OnStar Additional Information
    Transferring Service Push to request account transfer eligibility information. The Advisor can assist in canceling or removing account information. If OnStar receives information that vehicle ow ...