When the System Does Not Seem to Work Properly
Occasional missed alerts can occur under normal circumstances and will increase in wet conditions. The system does not need to be serviced due to an occasional missed alert. The number of missed alerts will increase with increased rainfall or road spray.
If the SBZA displays do not light up when the system is on and vehicles are in the blind zone, the system may need service. Take the vehicle to your dealer.
SBZA is designed to ignore stationary objects; however, the system may occasionally light up due to guard rails, signs, trees, shrubs, and other stationary objects.
This is normal system operation; the vehicle does not need service.
SBZA does not operate when the left or right corners of the rear bumper are covered with mud, dirt, snow, ice, or slush, or in heavy rainstorms. For cleaning instructions, see Exterior Care. If the infotainment display still shows the SIDE BLIND ZONE SYS. UNAVAILABLE message after cleaning the bumper, see your dealer.
The SBZA displays may remain on if a trailer is attached to the vehicle, or a bicycle or object is extending out to either side of the vehicle.
When SBZA is disabled for any reason other than the driver turning it off, the driver will not be able to turn SBZA back on using vehicle personalization. The On option will not be selectable if the conditions for normal system operation are not met. Until normal operating conditions for SBZA are met, you should not rely upon SBZA while driving.
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