Your Responsibility

Increase the volume of the radio if the OnStar Advisor cannot be heard.

If the light next to the OnStar buttons is red, the system may not be functioning properly. Push Push  to confirm that the OnStar equipment is active. and request a vehicle diagnostic check. If the light appears clear (no light appears), your OnStar subscription has expired and all services have been deactivated.

Push Keys, Doors and Windows to confirm that the OnStar equipment is active.

    See also:

    Tips and Troubleshooting Chart
    Problem Recommended Action No power. The ignition might not be turned to ON/RUN or ACC/ ACCESSORY. The picture does not fill the screen. There are black borders on t ...

    When You Are Ready to Leave AfterParking on a Hill
    1. Apply your regular brakes and hold the pedal down while you: • start your engine, • shift into a gear, and • release the parking brake. 2. Let up on the brake pedal. 3. Drive slowly unt ...

    When the System Does Not Seem To Work Properly
    The LDW symbol will not appear when the system is having difficulty seeing the lines on the road or if the view of the camera on the windshield is blocked with mud, dirt, snow, ice, or slush, if ...