Your Responsibility

Increase the volume of the radio if the OnStar Advisor cannot be heard.

If the light next to the OnStar buttons is red, the system may not be functioning properly. Push Push  to confirm that the OnStar equipment is active. and request a vehicle diagnostic check. If the light appears clear (no light appears), your OnStar subscription has expired and all services have been deactivated.

Push Keys, Doors and Windows to confirm that the OnStar equipment is active.

    See also:

    Tips and Troubleshooting Chart
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    Storing a Flat or Spare Tire and Tools
    WARNING: Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store al ...

    Why Safety Belts Work
    Why Safety Belts Work When riding in a vehicle, you travel as fast as the vehicle does. If the vehicle stops suddenly, you keep going until something stops you. It could be the windshield, t ...