Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    Security
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    Roadside Assistance Program
    U.S.: 1-800-252-1112 TTY Users (U.S.): 1-888-889-2438 Canada: 1-800-268-6800 Mexico: 01-800-466-0818 As the owner of a new Buick, you are automatically enrolled in the Roadside Assistance prog ...

    eAssist Vehicles Only
    WARNING! Never try to do your own service on eAssist components. You can be injured and the vehicle can be damaged if you try to do your own service work. Service and repair of these eAssis ...