Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    Customer Assistance for Text Telephone (TTY) Users
    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. Any TTY user can comm ...

    Service
    Never try to do your own service on eAssist components. You can be injured and the vehicle can be damaged if you try to do your own service work. Service and repair of these high voltage com ...

    Receiving a Call
    When an incoming call is received, the audio system mutes and a ring tone is heard in the vehicle. • Press and begin speaking to answer the call. • Press to ignore a call. ...