Calling for Assistance

When calling Roadside Assistance, have the following information ready:

• Your name, home address, and home telephone number.

• Telephone number of your location.

• Location of the vehicle.

• Model, year, color, and license plate number of the vehicle.

• Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

• Description of the problem.

    See also:

    Navigation System
    If the vehicle has a navigation system, there is a separate navigation system manual that includes information on the radio, audio players, and navigation system. The navigation system prov ...

    Electric Power Management
    The vehicle has Electric Power Management (EPM) that estimates the battery’s temperature and state of charge. It then adjusts the voltage for best performance and extended life of the battery. ...

    Services Not Included in Roadside Assistance
    • Impound towing caused by violation of any laws. • Legal fines. • Mounting, dismounting or changing of snow tires, chains, or other traction devices. • Towing or services for vehicles dr ...