Customer Assistance Offices

Buick encourages customers to call the toll-free number for assistance.

However, if a customer wishes to write or e-mail Buick, the letter should be addressed to:

United States

Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
www.Buick.com

1-800-521-7300
1-800-832-8425 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-252-1112

From Puerto Rico:

1-800-496-9992 (English)
1-800-496-9993 (Spanish)

From U.S. Virgin Islands:
1-800-496-9994

Canada

General Motors of Canada Limited Customer Communication Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca

1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800

All Overseas Locations

Please contact the local General Motors Business Unit.

Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S.

Virgin Islands)

General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.

01-800-466-0818
Long Distance: 011-52-53 29 0818

    See also:

    Rear Window Defogger
    (Rear Window Defogger): Press to turn the rear window defogger on or off. The rear window defogger turns off automatically after about 10 minutes. If turned on again it runs for about five minute ...

    Services Provided
    • Flat Tire Change: If unable to change a flat tire, Roadside Assistance will provide towing service to the nearest authorized Buick dealership. It is the owner's responsibility for the ...

    Storing Name Tags
    The system can store up to thirty phone numbers as name tags that are shared between the Bluetooth and OnStar systems. The system uses the following commands to store and retrieve phone numbers ...