Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Lower Anchors
    Lower anchors (A) are metal bars built into the vehicle. There are two lower anchors for each LATCH seating position that will accommod ...

    Managing the Vehicle Damage Repair Process
    In the event that the vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take the vehicle there, or ...

    Recalling Button Memory Positions
    To recall the manually saved Button Memory positions, press and hold “1” or “2.” The driver seat and outside mirrors move to the positions stored to those buttons when pressed. Relea ...