Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Immobilizer Operation (Key Access)
    This vehicle has a passive theft-deterrent system. The system does not have to be manually armed or disarmed. The vehicle is automatically immobilized when the key is removed from the igniti ...

    Cruise Control
    Cruise Control : Press to turn the cruise control system on and off. : Press to disengage cruise control without erasing the set speed from memory. RES/+: Move the thumbwheel up to ma ...

    Where Are the Airbags?
    The driver’s frontal airbag is in the middle of the steering wheel. The right front passenger’s frontal airbag is in the instrument panel on the passenger’s side. If your vehicle has a ...