Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Updating Station & Category Lists
    If stations stored in the station list can no longer be received: 1. Turn the TUNE/MENU knob. 2. Select Update AM or FM Station List, if the stations stored in the station list are no longer recei ...

    Convenience Net
    Use the convenience net, located in the rear, to store small loads as far forward as possible. The net should not be used to store heavy loads. ...

    Turn-by-Turn Navigation
    1. Push to connect to a live Advisor. 2. Request directions. 3. Directions are downloaded to the vehicle. 4. Follow the voice-guided commands. ...