Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Lower Anchor and Top Tether Anchor Locations
    Rear Seat (Top Tether Anchor): Seating positions with top tether anchors. (Lower Anchor): Seating positions with two lower anchors. To assist you in locating the lower anchors, each ...

    Door Locks
    WARNING: Unlocked doors can be dangerous. • Passengers, especially children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open it. T ...

    Accepting or Declining a Call
    When an incoming call is received, the infotainment system mutes and a ring tone is heard in the vehicle. Accepting a Call Turn the Menu knob to “Answer” and press SELECT to accept the c ...