Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    DIC Buttons
    The buttons are the trip/fuel, vehicle information, customization, and set/reset buttons. The button functions are detailed in the following pages. (Trip/Fuel): Press this button to display ...

    Delayed Door Lock
    When on, this feature will delay the locking of the doors until five seconds after the last door is closed. You will hear three chimes to signal delayed locking is in use. Pressing either the ...

    Vehicle Data Recording and Privacy
    Your GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, your vehicle uses computer modules to monitor ...