Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Head Restraint Adjustment
    Do not drive until the head restraints for all occupants are installed and adjusted properly. To achieve a comfortable seating position, change the seatback recline angle as little as necessary w ...

    With Selective Ride Control
    1. Move the shift lever to the left from D (Drive). The vehicle will be in Sport Mode. The gear indicator in the DIC will still display a D for Drive, and the SPORT MODE ON message will be ...

    Airbag Readiness Light
    There is an airbag readiness light on the instrument panel, which shows the airbag symbol. The system checks the airbag’s electrical system for malfunctions. The light tells you if there is an ...