Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Passenger Airbag Status Indicator
    The vehicle has the passenger sensing system. See Passenger Sensing System for important safety information. The overhead console has a passenger airbag status indicator. When the vehicle is s ...

    What Will You See after an Airbag Inflates?
    After the frontal airbags and seat-mounted side impact airbags inflate, they quickly deflate, so quickly that some people may not even realize an airbag inflated. Roof-rail airbags may still ...

    Compass Variance (Zone) Procedure
    1. Do not set the compass zone when the vehicle is moving. Only set it when the vehicle is in P (Park). Press the vehicle information button until PRESS TO CHANGE COMPASS ZONE displays. 2. Fi ...