Reporting Safety Defects toGeneral Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify us.

Please call us at 1-800-521-7300, or write:

Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write:

General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    eAssist Automatic Engine Start/Stop
    WARNING! Exiting the vehicle, without first shifting into P (Park), may cause the vehicle to move, you or others may be injured. Because the vehicle has the automatic engine start/stop feat ...

    Remote Keyless Entry (RKE) System
    The Remote Keyless Entry (RKE) transmitter will work up to 20 m (65 ft) away from the vehicle. RKE without Remote Start Shown Press the button to extend the key. The key can be used for all lock ...

    Column Shift
    If the shifter cannot be moved out of P (Park) 1. Apply and maintain the regular brakes. 2. Turn the ignition key to the ON/RUN position. See Ignition Positions for more information. 3. Shift out ...