Reporting Safety Defects toGeneral Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify us.

Please call us at 1-800-521-7300, or write:

Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write:

General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Radio Messages
    CAL ERR (Calibration Error): The audio system has been calibrated for your vehicle from the factory. If CAL ERR displays, it means that the radio has not been configured properly for the vehicle a ...

    Connections
    OnStar Hands-Free Calling allows calls to be made and received from the vehicle. The vehicle can also be controlled from a cell phone through the OnStar mobile app. See www.onstar.com for co ...

    When the System Does Not Seem to Work Properly
    Occasional missed alerts can occur under normal circumstances and will increase in wet conditions. The system does not need to be serviced due to an occasional missed alert. The number of mi ...