How OnStar® Service Works
In order to provide you with OnStar® services, your vehicle’s OnStar® system has the capability of recording and transmitting vehicle information.
This information is automatically sent to an OnStar® Call Center at the time of an OnStar® button press, Emergency button press or if your airbags or AACN system deploys. The vehicle information usually includes your GPS location and, in the event of a crash, additional information regarding the accident that your vehicle has been involved in (e.g. the direction from which your vehicle was hit). When you use the Virtual Advisor feature of OnStar® Hands-Free Calling, your vehicle also sends OnStar® your GPS location so that we can provide you with location-based services.
OnStar® service cannot work unless your vehicle is in a place where OnStar® has an agreement with a wireless service provider for service in that area. OnStar® service also cannot work unless you are in a place where the wireless service provider OnStar® has hired for that area has coverage, network capacity and reception when the service is needed, and technology that is compatible with the OnStar® service.
Not all services are available everywhere, particularly in remote or enclosed areas, or at all times.
OnStar® service that involves location information about your vehicle cannot work unless GPS satellite signals are unobstructed and available in that place as well.
Your vehicle must have a working electrical system (including adequate battery power) for the OnStar® equipment to operate. There are other problems OnStar® cannot control that may prevent OnStar® from providing OnStar® service to you at any particular time or place. Some examples are damage to important parts of your vehicle in an accident, hills, tall buildings, tunnels, weather or wireless phone network congestion.
See also:
A/C OFF DUE TO HIGH
ENGINE TEMP
This message displays when the
engine coolant becomes hotter than
the normal operating temperature.
To avoid added strain on a hot
engine, the air conditioning
compressor automatically turns ...
EPB Apply
The EPB can be applied any time
the vehicle is stopped. The EPB is
applied by momentarily lifting up on
the EPB switch. Once fully applied,
the parking brake status light will be
on. While t ...
Convenience Net
Use the convenience net located in
the trunk to store small loads as far
forward as possible. The net should
not be used to store heavy loads.
Attach the net so the opening is
facing up. Atta ...