Global Positioning System (GPS)
• Obstruction of the GPS can occur in a large city with tall buildings; in parking garages; around airports; in tunnels, underpasses, or parking garages; or in an area with very dense trees. If GPS signals are not available, the OnStar system should still operate to call OnStar. However, OnStar could have difficulty identifying the exact location.
• In emergency situations, OnStar can use the last stored GPS location to send to emergency responders.
• A temporary loss of GPS can cause loss of the ability to send a Turn-by-Turn Navigation route.
The Advisor may give a verbal route or may ask for a call back after the vehicle is driven into an open area.
See also:
Services Provided
• Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Buick dealership. It is the
owner's responsibility for the
...
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's ...
Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
• Your name, home address, and home telephone number
• Telephone number of your location
• Location of the vehicle
â ...