Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:

Buick Customer Assistance Center P.O. Box 33136 Detroit, MI 48232-5136 In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:

General Motors of Canada Limited Customer Care Centre, Mail Code:

CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    See also:

    Customer Satisfaction Procedure
    Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your GM dealer’ ...

    Ignition Transmission Lock Check
    While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. • The ignition should turn to LOCK/OFF only when the shift lever is in P (Park). ...

    Safety Belt Extender
    If the vehicle’s safety belt will fasten around you, you should use it. But if a safety belt is not long enough, your dealer/retailer will order you an extender. When you go in to order it, t ...