Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:

Buick Customer Assistance Center P.O. Box 33136 Detroit, MI 48232-5136 In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:

General Motors of Canada Limited Customer Care Centre, Mail Code:

CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    See also:

    Braking
    Braking action involves perception time and reaction time. Deciding to push the brake pedal is perception time. Actually doing it is reaction time. Average driver reaction time is about thr ...

    Accepting or Declining a Call
    When an incoming call is received, the infotainment system mutes and a ring tone is heard in the vehicle. Accepting a Call Turn the Menu knob to “Answer” and press SELECT to accept the c ...

    Rear Window Lockout
    This feature prevents the rear passenger windows from operating, except from the driver position. The rear door locks will also be disabled and only operate from the driver door. This feature on ...