Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    Vehicle Data Collection andEvent Data Recorders
    Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board v ...

    Blizzard Conditions
    Being stuck in snow can be a serious situation. Stay with the vehicle unless there is help nearby. If possible, use the Roadside Assistance Program . To get help and keep everyone in the vehicle saf ...

    Lane Departure Warning (LDW)
    The vehicle may have a Lane Departure Warning (LDW) system. Read this entire section before using the system. WARNING: The Lane Departure Warning (LDW) system does not steer the vehicle and is o ...