If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Battery
    This vehicle has a standard 12-volt battery. Refer to the replacement number on the original battery label when a new standard 12-volt battery is needed. eAssist vehicles also have a high v ...

    Steering Wheel Adjustment
    Steering Wheel Adjustment To adjust the steering wheel: 1. Pull the lever (A) down. 2. Move the steering wheel up or down. 3. Pull or push the steering wheel closer or away from you. 4. Pul ...

    Tire Sealant
    Read and follow the safe handling instructions on the label adhered to the compressor. Check the tire sealant expiration date on the sealant canister. The sealant canister should be replaced ...