Calling for Assistance

When calling Roadside Assistance, have the following information ready:

• Your name, home address, and home telephone number.

• Telephone number of your location.

• Location of the vehicle.

• Model, year, color, and license plate number of the vehicle.

• Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

• Description of the problem.

    See also:

    Radio Reception
    Frequency interference and static can occur during normal radio reception if items such as cellular phone chargers, vehicle convenience accessories, and external electronic devices are plugged into th ...

    Potential Issues
    Some OnStar services are disabled after five days. OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days. After five ...

    Anti-theft Alarm System
    This vehicle has an anti-theft alarm system. ...