Calling for Assistance
When calling Roadside Assistance, have the following information ready:
• Your name, home address, and home telephone number.
• Telephone number of your location.
• Location of the vehicle.
• Model, year, color, and license plate number of the vehicle.
• Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
• Description of the problem.
See also:
Available Services included withDirections & Connections® Plan
• All Safe and Sound Plan Services
• Driving Directions - Advisor delivered or
OnStar® Turn-by-Turn Navigation (If equipped)
• RideAssist
• Information and Convenience Services ...
Jump Starting (with or without eAssist)
For more information about the
vehicle battery, see Battery.
If the battery has run down, try to
use another vehicle and some
jumper cables to start your vehicle.
Be sure to use the following ...
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to free the vehicle when stuck in sand,
mud, ice, or snow.
If stuck too severely for the traction system to free the vehicle, turn the traction
system off an ...