Tips and Troubleshooting Chart
Buick LaCrosse / Buick LaCrosse Owners Manual / Infotainment System / Rear Seat Infotainment / Rear Seat Entertainment (RSE) System / Tips and Troubleshooting Chart
| Problem | Recommended Action |
| No power. | The ignition might not be turned to ON/RUN or ACC/ ACCESSORY. |
| The picture does not fill the screen. There are black borders on the top and bottom or both sides, or it looks stretched out. | Check the display mode settings in the setup menu by pressing the display menu button on the remote control. |
| In auxiliary mode, the picture moves or scrolls. | Check the auxiliary input connections at both devices. |
| The remote control does not work. | Check to make sure there is no obstruction between the remote
control and the transmitter window. Check the batteries to make sure they are not dead or installed incorrectly. |
| After stopping the player, I push Play but sometimes the DVD starts where I left off and sometimes at the beginning. | If the Stop button was pressed one time, the DVD player resumes playing where the DVD was stopped. If the Stop button was pressed two times the DVD player begins to play from the beginning of the DVD. |
| The auxiliary source is running but there is no picture or sound. | Check that the RSE video screen is in the auxiliary source mode by
pressing the AUX button on the remote control. Check the auxiliary input connections at both devices. |
| Sometimes the wireless headphone audio cuts out or buzzes. | Check for obstructions, low batteries, reception range, and
interference from cellular telephone towers or by using a cellular
telephone in the vehicle. Check that the headphones are on correctly using the L (Left) and R (Right) on the headphones. Check that the headphones are positioned properly with the headband across the top of the head. |
| I lost the remote and/or the headphones. | See your dealer for assistance. |
| The DVD is playing, but there is no picture or sound. | Check that the RSE video screen is sourced to the DVD player by pressing the AUX button on the remote control. |
See also:
Door Unlock Options
This allows selection of which doors
will unlock when pressing on the
RKE transmitter.
Press SELECT when Door Unlock
Options is highlighted. Turn the
Menu knob to select All Doors or
Drive ...
Driver Information Center (DIC)
The Driver Information Center (DIC) display is
located on the instrument panel cluster, below the
speedometer. If your vehicle has DIC buttons,
they are located on the steering wheel. The DIC
can ...
Starting the Vehicle
To start the engine using the remote start feature:
1. Aim the RKE transmitter at the vehicle.
2. Press and release .
3. Immediately after completing Step 2, press and hold
until the turn signa ...
