Services Provided

• Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station.

• Lock-Out Service: Service is provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given.

• Emergency Tow From a Public Road or Highway:

Tow to the nearest Buick dealer for warranty service, or if the vehicle was in a crash and cannot be driven.

Assistance is also given when the vehicle is stuck in sand, mud, or snow.

• Flat Tire Change: Service is provided to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated.

It is the owner’s responsibility for the repair or replacement of the tire if it is not covered by the warranty.

• Battery Jump Start: Service is provided to jump start a dead battery.

• Trip Interruption Benefits and Assistance: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 5 years/ 100,000 miles (160 000 km) Powertrain warranty period. Items considered are hotel, meals, and rental car.

See also:

Hill and Mountain Roads
Driving on steep hills or through mountains is different than driving on flat or rolling terrain. Tips for driving in these conditions include: • Keep the vehicle serviced and in good shape ...

Replacing Brake System Parts
The braking system on a vehicle is complex. Its many parts have to be of top quality and work well together if the vehicle is to have really good braking. The vehicle was designed and tested wit ...

Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from ...