Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
• Your name, home address, and home telephone number
• Telephone number of your location
• Location of the vehicle
• Model, year, color, and license plate number of the vehicle
• Odometer reading, Vehicle Identification Number (VIN), and delivery date of
the vehicle
• Description of the problem
See also:
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system ope ...
Services Not Included in Roadside
Assistance
• Impound towing caused by violation of any laws.
• Legal fines.
• Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
• Towing or services for vehicles dr ...
Transferring Service
Push to request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has chan ...