Reporting Safety Defects toGeneral Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify us.

Please call us at 1-800-521-7300, or write:

Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write:

General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Lane Departure Warning (LDW)
    For vehicles with LDW, it is intended to help avoid lane change collisions. It provides a warning if the vehicle is crossing a lane without using a turn signal. LDW uses a camera to detect the l ...

    Steering Wheel Controls
    For vehicles with audio steering wheel controls, some audio controls can be adjusted at the steering wheel. : Press to interact with the available Bluetooth, OnStar, or navigation system. : P ...

    Torque Lock
    Torque lock is when the weight of the vehicle puts too much force on the parking pawl in the transmission. This happens when parking on a hill and shifting the transmission into P (Park) is not d ...