Reporting Safety Defects toGeneral Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify us.

Please call us at 1-800-521-7300, or write:

Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write:

General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    System stays in background
    While I only got to drive the 2012 LaCrosse for a little over an hour, I was impressed at how utterly unimpressive the eAssist was. Everything works in the background. There's no electric motor wh ...

    Reducing Speed While Using Cruise Control
    If the cruise control system is already activated: • Move the thumbwheel toward SET/− and hold until the desired lower speed is reached, then release it. • To slow down in small am ...

    If Steam Is Coming from the Engine Compartment
    WARNING Steam from an overheated engine can burn you badly, even if you just open the hood. Stay away from the engine if you see or hear steam coming from it. Just turn it off and get everyone awa ...