Reporting Safety Defects toGeneral Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify us.

Please call us at 1-800-521-7300, or write:

Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write:

General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Brake Assist
    This vehicle has a brake assist feature designed to assist the driver in stopping or decreasing vehicle speed in emergency driving conditions. This feature uses the stability system hydraulic brake co ...

    Weight of the Trailer
    How heavy can a trailer safely be? It should never weigh more than 1,000 lbs (454 kg). But even that can be too heavy. It depends on how the rig is used. For example, speed, altitude, road grade ...

    Following Distance
    Stay at least twice as far behind the vehicle ahead as you would when driving the vehicle without a trailer. This can help to avoid situations that require heavy braking and sudden turns. ...