If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    eAssist Automatic Engine Start/Stop
    WARNING! Exiting the vehicle, without first shifting into P (Park), may cause the vehicle to move, you or others may be injured. Because the vehicle has the automatic engine start/stop feat ...

    Aluminum or Chrome-Plated Wheels and Trim
    The vehicle may have either aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with ...

    Turn and Lane-Change Signals
    An arrow on the instrument panel cluster will flash in the direction of the turn or lane change. Move the lever all the way up or down to signal a turn. Raise or lower the lever until the arrow ...