If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Speedometer and Odometer
    The speedometer shows the vehicle speed in both miles per hour (mph) and kilometers per hour (km/h). The odometer shows how far the vehicle has been driven, in either miles or kilometers. This ...

    Steering Wheel Adjustment
    To adjust the steering wheel: 1. Pull the lever (A) down. 2. Move the steering wheel up or down. 3. Pull or push the steering wheel closer or away from you. 4. Lift the lever (A) up to lock the ...

    Turn and Lane-Change Signals
    An arrow on the instrument panel cluster will flash in the direction of the turn or lane change. Move the lever all the way up or down to signal a turn. Raise or lower the lever until the arrow ...