If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Outside Convex Mirror
    CAUTION: A convex mirror can make things (like other vehicles) look farther away than they really are. If you cut too sharply into the right or left lane, you could hit a vehicle. Check your ...

    Sending a Stored Name Tag During a Call
    1. Press . The system responds with “Ready” followed by a tone. 2. Say “Send name tag.” The system responds with “Say a name tag to send tones” followed by a tone. 3. Say the name ...

    Remote Keyless Entry (RKE) System
    See Radio Frequency Statement for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310. If there is a decrease ...