If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Making a Call
    Calls can be made using the following commands: • Dial • Digit Dial • Call • Re-dial ...

    How to Add Coolant to the Coolant Surge Tank
    Notice: This vehicle has a specific coolant fill procedure. Failure to follow this procedure could cause the engine to overheat and be severely damaged. If no problem is found, check to see if coola ...

    Windshield Wiper Blade Replacement
    Windshield wiper blades should be inspected for wear or cracking. See Scheduled Maintenance. It is a good idea to clean or replace the wiper blade assembly on a regular basis or when worn. For pr ...