If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Ultrasonic Parking Assist
    Ultrasonic Rear Parking Assist (URPA) uses sensors on the rear bumper to detect objects while parking the vehicle. It operates at speeds less than 8 km/h (5 mph). URPA uses audio beeps to provide dis ...

    Battery
    Refer to the replacement number on the original battery label when a new battery is needed. DANGER: Battery posts, terminals, and related accessories contain lead and lead compounds, chemicals ...

    Steering Wheel Controls
    For vehicles with audio steering wheel controls, some audio controls can be adjusted at the steering wheel. : Press to interact with the available Bluetooth, OnStar, or navigation system. : P ...