If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Dolly Towing
    The vehicle can be towed using a dolly. To tow the vehicle using a dolly, follow these steps: 1. Put the front wheels on a dolly. 2. Put the gear shift lever in P (Park). 3. Set the parking bra ...

    FCC Information
    See Radio Frequency Statement for FCC information. Frequency of operation: 24.05GHz – 24.25GHz Field Strength: Not greater than 2.5V/m peak (0.25V/m average) at a distance of 3 m. The manufac ...

    Sheet Metal Damage
    If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protecti ...