If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Maintenance Record
    After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipt ...

    Calling for Assistance
    When calling Roadside Assistance, have the following information ready: • Your name, home address, and home telephone number • Telephone number of your location • Location of the vehicle ...

    Exterior Mirrors
    1. Turn the selector switch to L (Left) or R (Right) to choose the driver or passenger mirror. 2. Move the control to adjust the mirror. 3. Turn the selector switch to to deselect the mirro ...