If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Storing Name Tags
    The system can store up to 30 phone numbers as name tags that are shared between the Bluetooth and OnStar systems. The system uses the following commands to store and retrieve phone numbers: ► ...

    Headlamp High/Low-Beam Changer
    To change the headlamps from low beam to high beam, push the turn signal lever away from you. To change from high beam to low beam, pull the turn signal lever toward you. While the high beams ...

    Brake Wear
    Your vehicle has four-wheel disc brakes. Disc brake pads have built-in wear indicators that make a high-pitched warning sound when the brake pads are worn and new pads are needed. The sound ma ...