If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Cruise Control
    With cruise control, you can maintain a speed of about 40 km/h (25 mph) or more without keeping your foot on the accelerator. Cruise control does not work at speeds below about 40 km/h (25 mph). ...

    RELEASE PARK BRAKE
    This message is displayed if the electric parking brake is on while the vehicle is in motion. Release it before you attempt to drive. See Parking Brake for more information. ...

    Weight of the Trailer
    How heavy can a trailer safely be? For a vehicle with a V6 engine, it should never weigh more than 454 kg (1,000 lbs). But even that can be too heavy. It depends on how the rig is used. For e ...