If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Programming Transmitters to the Vehicle
    Only RKE transmitters programmed to the vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer. The vehicle can be reprogrammed so ...

    Washing the Vehicle
    To preserve the vehicle's finish, keep it clean by washing it often. Do not wash the vehicle in direct sunlight and use a car washing soap. Notice: Do not use cleaning agents that are petroleum base ...

    Hood Release
    To open the hood: 1. Pull the hood release handle inside the vehicle. It is located next to the parking brake pedal near the floor. 2. Then go to the front of the vehicle and pull the ...