If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Checking the Restraint Systems
    Safety Belts Now and then, check that the safety belt reminder light, safety belts, buckles, latch plates, retractors, and anchorages are all working properly. Look for any other loose or damage ...

    Ashtray(s) and Cigarette Lighter
    Your vehicle may have this feature. The ashtray is removable and fits into the front cupholder. Notice: If you put papers, pins, or other flammable items in the ashtray, hot cigarettes or other sm ...

    StabiliTrak®
    The vehicle may have the StabiliTrak system that assists with directional control of the vehicle in difficult driving conditions. The system turns on automatically every time the vehicle is star ...