If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Tires
    Your new vehicle comes with high-quality tires made by a leading tire manufacturer. If you ever have questions about your tire warranty and where to obtain service, see your vehicle Warranty b ...

    Key and Lock Messages
    NO REMOTE DETECTED This message displays when the transmitter battery is weak on vehicles with keyless access. See “Starting the Vehicle with a Low Transmitter Battery” under Remote Key ...

    Entry Lighting
    The headlamps, taillamps, license plate lamps, back-up lamps, dome lamps, and most of the interior lights turn on briefly when the Remote Keyless Entry (RKE) is pressed. See Remote Keyless Entry ...