If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Hood
    To open the hood: 1. Pull up on the hood release handle. It is located inside the vehicle to the left of the steering column. 2. Go to the front of the vehicle and with hand palm side down, sl ...

    Engine Coolant Temperature Gauge
    English Shown, Metric Similar This gauge shows the engine coolant temperature. If the indicator needle moves to the hot side of the gauge toward the shaded area, the engine is too hot. If the v ...

    Halogen Bulbs
    WARNING: Halogen bulbs have pressurized gas inside and can burst if you drop or scratch the bulb. You or others could be injured. Be sure to read and follow the instructions on the bulb package ...