If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Remote Trunk Release
    To open the trunk, press on the Remote Keyless Entry (RKE) transmitter. Emergency Trunk Release Handle Notice: Do not use the emergency trunk release handle as a tie-down or anchor point when secur ...

    Filling the Tank
    WARNING! Fuel vapor burns violently and a fuel fire can cause bad injuries. To help avoid injuries to you and others, read and follow all the instructions on the fuel pump island. Turn off t ...

    Jump Starting (On-board with eAssist Only)
    If the vehicle fails to crank, it may be jump started by using the eAssist battery to charge the 12-volt battery. Use the following procedure to activate the on-board jump start using the DIC ...