If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Engine Air Cleaner/Filter
    The engine air cleaner/filter is located in the engine compartment on the driver side of the vehicle. See Engine Compartment Overview for more information on location. ...

    Anti-theft Alarm System Messages
    THEFT ATTEMPTED This message displays if the vehicle detects a tamper condition. ...

    Lower Anchor and Top Tether Anchor Locations
    Rear Seat (Top Tether Anchor): Seating positions with top tether anchors. (Lower Anchor): Seating positions with two lower anchors. To assist in locating the lower anchors, each rear an ...