If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Remote Keyless Entry (RKE) System
    The Remote Keyless Entry (RKE) transmitter will work up to 20 m (65 ft) away from the vehicle. RKE without Remote Start Shown Press the button to extend the key. The key can be used for all lock ...

    Engine Oil Messages
    CHANGE ENGINE OIL SOON This message displays when the engine oil needs to be changed. When you change the engine oil, be sure to reset the Oil Life System. See Engine Oil Life System  and Driv ...

    Battery
    Refer to the replacement number shown on the original battery label when a new battery is needed. See Engine Compartment Overview  for battery location. DANGER Battery posts, terminals, and r ...