If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.
Give only the necessary information to police and other parties involved in the crash.
For emergency towing see Roadside Assistance Program .
Gather the following information:
- Driver name, address, and telephone number.
- Driver license number.
- Owner name, address, and telephone number.
- Vehicle license plate number.
- Vehicle make, model, and model year.
- Vehicle Identification Number (VIN).
- Insurance company and policy number.
- General description of the damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.
If the airbag has inflated, see What Will You See after an Airbag Inflates? .
See also:
Infants and Young Children
Everyone in a vehicle needs protection! This includes infants and all other children. Neither the distance traveled nor the age and size of the traveler changes the need, for everyone, to use safety r ...
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting ...
Services Not Included in
Roadside Assistance
• Impound towing caused by
violation of any laws.
• Legal fines.
• Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
• Towing or services for vehicl ...
