If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Heated Seats
    Your vehicle may have heated front seats. To operate the heated seats, the ignition must be on. Driver’s Side Buttons shown The buttons are located on the front doors. (Heated Seat Cushion ...

    Traction Control System (TCS)/StabiliTrak® Light
    The Traction Control System (TCS)/StabiliTrak light comes on briefly when the engine is started. If the light does not come on, have the vehicle serviced by the dealer. If the system is workin ...

    Using Cruise Control on Hills
    How well the cruise control works on hills depends upon the vehicle's speed, load, and the steepness of the hills. When going up steep hills, you might have to step on the accelerator pedal ...