If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Windshield Washer
    Pull the windshield wiper lever toward you to spray windshield washer fluid and activate the wipers. The washer and wipers will continue until the lever is released or the maximum wash time i ...

    Securing an Add-On Child Restraint in the Vehicle
    WARNING A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle. Secure the child restraint properly in the vehicle using the vehicle ...

    Three-Way Calling
    Three-way calling must be supported on the cell phone and enabled by the wireless service carrier. 1. While on a call, press . 2. Say “Three-way call.”. 3. Use the dial or call command to ...