If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Steering Wheel Controls
    Steering Wheel Controls For vehicles with audio steering wheel controls, some audio controls can be adjusted at the steering wheel. (Push to Talk): For vehicles with a Bluetooth®, OnStar ...

    Recording from Audio CDs
    The infotainment system can record the current song playing or all songs from an audio CD to MEM. A status bar appears on the top of the display when the recording process starts and disappe ...

    All-Wheel Drive (AWD) System
    Your vehicle may have this feature. There is no lever or switch to engage or disengage the front axle. It is fully automatic and adjusts as needed for road conditions. Your vehicle has an active t ...