If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Rear Floor Storage Lid
    CAUTION: If any removable convenience item is not secured properly, it can move around in a collision or sudden stop. People in the vehicle could be injured. Be sure to secure any such item pro ...

    3.5mm Jack
    Connect a 3.5mm (1/8 in) cable to the auxiliary input jack to use a portable audio player. Playback of an audio device that is connected to the 3.5mm jack can only be controlled using the control ...

    Service Parts Identification Label
    You will find this label on the inside of the glove box. It is very helpful if you ever need to order parts. On this label, you will find the following: • VIN • Model designation • Paint in ...