If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Programmable Automatic Door Locks
    Your vehicle is programmed so that, when the doors are closed, the ignition is on, and the shift lever is moved out of P (Park), all the doors will lock. The doors will unlock every time you sto ...

    Ultrasonic Parking Assist
    If available, the Ultrasonic Rear Parking Assist (URPA) system assists the driver with parking and avoiding objects while in R (Reverse). URPA operates at speeds less than 8 km/h (5 mph). T ...

    Air Intake
    Clear away any ice, snow, or leaves from the air intake at the base of the windshield that can block the flow of air into the vehicle. ...