If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Safety
    Since our previous review, the LaCrosse has been crash-tested by the Insurance Institute for Highway Safety, and it performed very well. It's a Top Safety Pick because it scored Good, the top rati ...

    StabiliTrak® System
    The vehicle may have a vehicle stability enhancement system called StabiliTrak. It is an advanced computer-controlled system that assists with directional control of the vehicle in difficult ...

    Keyless Unlocking
    With the RKE transmitter within 1m(3 ft), approach the front door and pull the handle to unlock and open the door. If the transmitter is recognized, the door will unlock and open. Entering ...