If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Bluetooth (Infotainment Controls)
    For information about how to navigate the menu system using the infotainment controls, see Operation . Pairing A Bluetooth-enabled cell phone must be paired to the Bluetooth system first and then ...

    Conditions in Which Remote Start Will Not Work
    The remote start will not operate if: • The key is in the ignition (key access) or the ignition is in any position other than OFF (keyless access). • The transmitter is in the vehicle (k ...

    Onstar.com
    The website provides access to account information, manages the OnStar subscription, and allows viewing of videos of each service. Get subscription plan pricing and sign up for OnStar Vehicle ...