If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    OnStar® Steering Wheel Controls
    Your vehicle may have a Talk/Mute button that can be used to interact with OnStar® Hands-Free Calling. On some vehicles, you may have to hold the button for a few seconds and give the command ...

    Tires
    Use a stiff brush with tire cleaner to clean the tires. Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint finish and/or tires. When applying a tire dressing, ...

    Delayed Locking
    This feature delays the locking of the doors and the liftgate when using the power lock or the remote keyless entry system. The first press of the power door lock switch or lock button on the re ...