If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Tire Chains
    WARNING: If your vehicle has P235/55R17, or P245/50R18 size tires, do not use tire chains. There is not enough clearance. Tire chains used on a vehicle without the proper amount of clearance c ...

    Front Fog Lamps
    For vehicles with front fog lamps, the button is located on the outboard side of the instrument panel. The ignition must be on to turn on the fog lamps. (Front Fog Lamps): Press to turn the f ...

    Customer Assistance for Text Telephone (TTY) Users
    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. Any TTY user can comm ...