If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Hitches
    It’s important to have the correct hitch equipment. Crosswinds, large trucks going by and rough roads are a few reasons why you’ll need the right hitch. ...

    Vehicle Overview
    As the 2004 model year began, a midsize luxury sport utility vehicle dubbed Rainier joined the Rendezvous "crossover" model in Buick's lineup. Built with full-frame construction, the Rai ...

    Where Are the Airbags?
    The driver’s frontal airbag is in the middle of the steering wheel. The right front passenger’s frontal airbag is in the instrument panel on the passenger’s side. If your vehicle has a ...