If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Exterior Lamps Off Reminder
    A warning chime sounds if the driver door is opened while the ignition is off and the exterior lamps are on. ...

    Cruise Control Messages
    CRUISE SET TO XXX This message displays when the cruise control is set and shows the speed it was set to. See Cruise Control for more information. ...

    Windshield Washer
    (Windshield Washer): To spray washer fluid on the windshield, press the windshield washer paddle. The wipers will clear the window and then either stop or return to your preset speed. CAUTION: ...