If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Recalling Button Memory Positions
    To recall the manually saved Button Memory positions, press and hold “1” or “2.” The driver seat and outside mirrors move to the positions stored to those buttons when pressed. Relea ...

    Key and Lock Messages
    NO REMOTE DETECTED This message displays when the transmitter battery is weak on vehicles with keyless access. See “Starting the Vehicle with a Low Transmitter Battery” under Remote Key ...

    Storing and Deleting Phone Numbers
    The system can store up to 30 phone numbers as name tags in the Hands-Free Directory that is shared between the Bluetooth and OnStar systems. The following commands are used to delete and store pho ...