If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Fog Lamps
    Use the fog lamps for better vision in foggy or misty conditions. The ignition must be in RUN for the fog lamps to work. The fog lamp button is located on the instrument panel to the right of ...

    CD Messages
    CHECK CD: If this message appears on the display and/or the CD ejects, it could be for one of the following reasons: • It is very hot. When the temperature returns to normal, the CD should pla ...

    How OnStar® Service Works
    In order to provide you with OnStar® services, your vehicle’s OnStar® system has the capability of recording and transmitting vehicle information. This information is automatically sent to an ...