If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Climate Control System
    The heating, cooling, and ventilation for the vehicle can be controlled with this system. For vehicles with the remote start feature, when activated, the climate control system heats or cools the ...

    Collision Damage Repair
    If the vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision rep ...

    Collision/Detection Systems
    If equipped, select the Collision/ Detection Systems menu and Park Assist will be displayed. Park Assist This allows the Ultrasonic Parking Assist feature, audible only, to be turned on or off. ...