If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Dolly Towing from the Front (Front-Wheel Drive)
    Dolly Towing from the Front (Front-Wheel Drive) Vehicles with front-wheel drive can be dolly towed from the front. Use the following procedure to dolly tow the vehicle from the front: 1. At ...

    CD Messages
    CHECK CD: If this message appears on the display and/or the CD ejects, it could be for one of the following reasons: • It is very hot. When the temperature returns to normal, the CD should pla ...

    Rear Window Defogger
    The rear window defogger uses a warming grid to remove fog from the rear window. (Rear Window Defogger): Press to turn the rear window defogger on or off. An indicator light below the button ...