If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Overhead Console
    Your vehicle may have this feature. The overhead console may include reading lamps, a Universal Home Remote and a sunroof switch. ...

    Safety Locks
    The rear door safety locks prevent passengers from opening the rear doors from inside the vehicle. Press to activate the safety locks. The indicator light will illuminate. This switch also di ...

    Rear Seat Audio (RSA)
    This feature allows rear seat passengers to listen to any of the sources: radio, cassette tapes, CDs, or DVDs. However, the rear seat passengers can only control the sources that the front seat pa ...