If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Recommended Fluids and Lubricants
    Usage Fluid/Lubrican Engine Oil The engine requires engine oil approved to the dexos specification. Oils meeting this specification can be identified with the dexos cer ...

    eAssist Automatic Engine Start/Stop
    WARNING! Exiting the vehicle, without first shifting into P (Park), may cause the vehicle to move, you or others may be injured. Because the vehicle has the automatic engine start/stop feat ...

    Units
    Press the customization button until UNITS: U.S. (ENGLISH) appears in the display. To select English or metric, press the select button while UNITS: U.S. (ENGLISH) is displayed on the DIC. Pre ...