If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Tire Terminology and Definitions
    Air Pressure: The amount of air inside the tire pressing outward on each square inch of the tire. Air pressure is expressed in pounds per square inch (psi) or kilopascal (kPa). Accessory Weight ...

    Bulb Replacement
    For the proper type of replacement bulbs, see Replacement Bulbs . For any bulb-changing procedure not listed in this section, contact your dealer. ...

    Braking in Emergencies
    ABS allows the driver to steer and brake at the same time. In many emergencies, steering can help more than even the very best braking. ...