If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Convenience Net
    Your vehicle may have this feature. A convenience net in the rear of your vehicle helps keep small items in place during sharp turns or quick stops and starts. The net is not designed to retain th ...

    Manual Rearview Mirror
    To adjust the inside rearview mirror, hold the rearview mirror in the center and move it to view the area behind the vehicle. For vehicles with a manual rearview mirror, push the tab forward for da ...

    Vehicle Information Menu Items
    (Vehicle Information): Press this button to scroll through the following menu items: Oil Life Press the vehicle information button until OIL LIFE REMAINING displays. This display shows an est ...