If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Using the Tire Sealant and Compressor Kit to Temporarily Seal and Inflate a Punctured Tire
    Follow the directions closely for correct sealant usage. When using the tire sealant and compressor kit during cold temperatures, warm the kit in a heated environment for 5 minutes. This will h ...

    Audio Steering Wheel Controls
    If your vehicle has this feature, some audio functions can be adjusted at the steering wheel. They include the following: (OnStar®/Mute): If your vehicle has OnStar, press this button to i ...

    XM™ Satellite Radio AntennaSystem
    The XM™ Satellite Radio antenna is located on the roof of your vehicle. Keep this antenna clear of snow and ice build up for clear radio reception. If your vehicle has a sunroof, the performanc ...