If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    GM Mobility ReimbursementProgram
    This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheel ...

    Battery
    Refer to the replacement number shown on the original battery label when a new battery is needed. See Engine Compartment Overview  for battery location. DANGER Battery posts, terminals, and r ...

    Dual Tone Multi-Frequency (DTMF) Tones
    The in-vehicle Bluetooth system can send numbers and the numbers stored as name tags during a call. Use this feature when calling a menu-driven phone system. Account numbers can also be stored for u ...