If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

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    If the vehicle gets a flat tire while towing a trailer, be sure to secure the trailer and disconnect it from the vehicle before changing the tire. ...

    Ashtray(s) and Cigarette Lighter
    Your vehicle may have this feature. The ashtray is removable and fits into the front cupholder. Notice: If you put papers, pins, or other flammable items in the ashtray, hot cigarettes or other sm ...

    Using Universal Home Remote
    Press and hold the appropriate button for at least half of a second. The indicator light will come on while the signal is being transmitted. ...