If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Maintenance Replacement Parts
    Replacement parts identified below by name, part number, or specification can be obtained from your dealer. Part GM Part Number ACDelco Part Number Engine Air Cleaner/Filter ...

    Voice Recognition
    The voice recognition system uses commands to control the system and dial phone numbers. Noise: The system may not recognize voice commands if there is too much background noise. When to Spe ...

    Accepting or Declining a Call
    When an incoming call is received, the infotainment system mutes and a ring tone is heard in the vehicle. Accepting a Call Turn the Menu knob to “Answer” and press SELECT to accept the c ...