If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    California Perchlorate Materials Requirements
    Certain types of automotive applications, such as airbag initiators, seat belt pretensioners, and lithium batteries contained in remote keyless transmitters, may contain perchlorate materials. S ...

    Fog Lamps
    Use the fog lamps for better vision in foggy or misty conditions. The fog lamps button is on the exterior lamps control to the left of the steering column. ► (Fog Lamps): Press the exterior ...

    Dolly Towing from the Front (Front-Wheel Drive)
    Dolly Towing from the Front (Front-Wheel Drive) Vehicles with front-wheel drive can be dolly towed from the front. Use the following procedure to dolly tow the vehicle from the front: 1. At ...