If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Compact Spare Tire
    WARNING Driving with more than one compact spare tire at a time could result in loss of braking and handling. This could lead to a crash and you or others could be injured. Use only one compact ...

    Introduction
    Important: Keep engine oil at the proper level and change as recommended. Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner ...

    Verano in the Market
    The path to entry-luxury success is littered with Infiniti G20s, BMW 318s and Mercedes C230 hatchbacks. But automakers persist. Mercedes will bring the next A-Class here, and Audi has plans for a ...