If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Running the Vehicle While Parked
    It is better not to park with the engine running. But if you ever have to, here are some things to know. WARNING Idling a vehicle in an enclosed area with poor ventilation is dangerous. Engine ex ...

    Floor Mats
    WARNING If a floor mat is the wrong size or is not properly installed, it can interfere with the accelerator pedal and/or brake pedal. Interference with the pedals can cause unintended accelerati ...

    Sensing System for Passenger Airbag
    The passenger sensing system will turn off the right front passenger frontal airbag and seat-mounted side impact airbag under certain conditions. The driver airbags and roof-rail airbags are not ...