If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Trunk
    WARNING! Exhaust gases can enter the vehicle if it is driven with the liftgate, trunk/hatch open, or with any objects that pass through the seal between the body and the trunk/hatch or lift ...

    Sewn-in Safety Belt Comfort Guide
    On vehicles with the sewn-in comfort guide, there is one guide for each outboard passenger position in the rear seat. To install a comfort guide to the safety belt: 1. Remove the guide from its st ...

    Starting the Vehicle
    1. Aim the RKE transmitter at the vehicle. 2. Press and release . 3. Immediately after completing Step 2, press and hold until the turn signal lamps flash, or for about two seconds if the vehicl ...