If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Brake Adjustment
    Every time the brakes are applied, with or without the vehicle moving, the brakes adjust for wear. ...

    Hazard Warning Flashers
    Hazard Warning Flashers Hazard Warning Flasher: Press this button to make the front and rear turn signal lamps flash on and off. Press again to turn the flashers off. The hazard warning fl ...

    Where Are the Airbags?
    The driver’s frontal airbag is in the middle of the steering wheel. The right front passenger’s frontal airbag is in the instrument panel on the passenger’s side. If your vehicle has a ...