If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Climate Control Systems
    The heating, cooling, defrosting, and ventilation for the vehicle can be controlled with this system. A. Temperature Control B. Air Delivery Modes C. Fan Control D. Recirculation E. Air C ...

    Used Replacement Wheels
    WARNING Replacing a wheel with a used one is dangerous. How it has been used or how far it has been driven may be unknown. It could fail suddenly and cause a crash. When replacing wheels, use a ...

    Older Children
    Older children who have outgrown booster seats should wear the vehicle safety belts. The manufacturer's instructions that come with the booster seat state the weight and height limitations for that ...