If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Rear Safety Belt Comfort Guides
    This vehicle may have rear safety belt comfort guides. If not, they are available through the dealer. The guides may provide added safety belt comfort for older children who have outgrown booster ...

    Underbody Maintenance
    Use plain water to flush dirt and debris from the vehicle's underbody. Your dealer or an underbody car washing system can do this. If not removed, rust and corrosion can develop. ...

    Key and Lock Messages
    NO REMOTE DETECTED This message displays when the transmitter battery is weak on vehicles with keyless access. See “Starting the Vehicle with a Low Transmitter Battery” under Remote Key ...