If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Winter Tires
    Consider installing winter tires on the vehicle if frequent driving on snow or ice covered roads is expected. All season tires provide good overall performance on most surfaces, but they may not o ...

    Adding Equipment to the Airbag-Equipped Vehicle
    Adding accessories that change the vehicle's frame, bumper system, height, front end or side sheet metal, may keep the airbag system from working properly. The operation of the airbag system ...

    How the System Works
    When the vehicle is started, both outside mirror displays will briefly come on to indicate that the system is operating. While driving forward, the left or right side mirror SBZA display w ...