If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Defensive Driving
    Defensive driving means “always expect the unexpected.” The first step in driving defensively is to wear the safety belt. See Safety Belts. • Assume that other road users (pedestrians, ...

    Power Mirrors
    1. Turn the selector switch to L (Left) or R (Right) to choose the driver or passenger mirror. 2. Move the control to adjust the mirror. 3. Turn the selector switch to to deselect the mirro ...

    Tire and Loading Information Label
    A vehicle-specific Tire and Loading Information label is attached to the vehicle's center pillar (B-pillar). With the driver door open, you will find the label attached below the door lock post. T ...