If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Sunroof
    For vehicles with a sunroof, the sunroof only operates when the ignition is in ON/RUN or ACC/ ACCESSORY, or in Retained Accessory Power (RAP). See Retained Accessory Power (RAP)  for more i ...

    Retrieve My Number
    1. Push . System responds: “OnStar ready.”. 2. Say “My Number.” System responds: “Your OnStar Hands-Free Calling number is.” ...

    Traction Off Light
    This light comes on briefly while starting the engine. If it does not, have the vehicle serviced by your dealer. This light comes on when the Traction Control System (TCS) has been turned ...