If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Retrieve My Number
    1. Push . System responds: “OnStar ready.”. 2. Say “My Number.” System responds: “Your OnStar Hands-Free Calling number is.” ...

    Odometer
    The odometer shows how far the vehicle has been driven, in either kilometers or miles. This vehicle has a tamper-resistant odometer. If the vehicle needs a new odometer installed, the new o ...

    Control of a Vehicle
    Braking, steering, and accelerating are important factors in helping to control a vehicle while driving. ...