If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Column Shift
    If the shifter cannot be moved out of P (Park) 1. Apply and maintain the regular brakes. 2. Turn the ignition key to the ON/RUN position. See Ignition Positions for more information. 3. Shift out ...

    Trunk Release
    In addition to the trunk release button on the RKE transmitter, there is a remote release button located on the instrument panel. See Trunk. ...

    Hill and Mountain Roads
    Driving on steep hills or through mountains is different than driving on flat or rolling terrain. Tips for driving in these conditions include: • Keep the vehicle serviced and in good shape. ...