If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Unlocked Door Anti Lock Out
    When on, this feature will keep the driver door from locking when the door is open. If off is selected, the Unlocked Door Anti Lock Out menu will be available and the door will lock as progr ...

    Jump Start (eAssist Only)
    This display allows for on-board jump starting of the vehicle. See “Jump Starting (On-board with eAssist Only)” for more information. ...

    If the Off Indicator Is Lit for an Adult-Size Occupant
    If a person of adult size is sitting in the front outboard passenger seat, but the off indicator is lit, it could be because that person is not sitting properly in the seat. Use the following st ...