If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

    Backglass Wiper Blade Replacement
    1. Lift the wiper blade assembly up and out of the park rest position. 2. Pull the wiper blade assembly away from the backglass. The backglass wiper blade will not lock in a vertical position, s ...

    Store a Name Tag for Speed Dialing
    1. Push . System responds: “OnStar ready.”. 2. Say “Store.” System responds: “Please say the number you would like to store.”. 3. Say the entire number without pausing. System resp ...

    Leaving After Parking on a Hill
    1. Apply and hold the brake pedal while you: 1.1. Start the engine. 1.2. Shift into a gear. 1.3. Release the parking brake. 2. Let up on the brake pedal. 3. Drive slowly until the trailer is clea ...