If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? .

    See also:

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    Your vehicle has four-wheel disc brakes. Disc brake pads have built-in wear indicators that make a high-pitched warning sound when the brake pads are worn and new pads are needed. The sound ma ...

    Turn and Lane-Change Signals
    The turn signal has two upward (for right) and two downward (for left) positions. These positions let you signal a turn or a lane change. To signal a turn, move the lever all the way up or down. ...

    Dolly Towing
    Tow the vehicle with the two rear wheels on the ground and the front wheels on a dolly. To tow the vehicle with two wheels on the ground and a dolly: 1. Put the front wheels on a dolly. 2. Put ...