Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:

Buick Customer Assistance Center P.O. Box 33136 Detroit, MI 48232-5136 In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:

General Motors of Canada Limited Customer Care Centre, Mail Code:

CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    See also:

    Using the Re-dial Command
    1. Press . ► For vehicles without a navigation system, the system responds “Ready,” followed by a tone. ► For vehicles with a navigation system, the system responds with a tone. Aft ...

    Conditions in Which Remote Start Will Not Work
    The remote start will not operate if: • The key is in the ignition (key access) or the ignition is in any position other than OFF (keyless access). • The transmitter is in the vehicle (k ...

    Disarming the System
    To disarm the system, do one of the following: • Press on the RKE transmitter. • Approach the vehicle with the RKE transmitter (keyless access). • Start the engine. The alarm automati ...