Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:

Buick Customer Assistance Center P.O. Box 33136 Detroit, MI 48232-5136 In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:

General Motors of Canada Limited Customer Care Centre, Mail Code:

CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    See also:

    Customer Assistance for Text Telephone (TTY) Users
    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. Any TTY user can co ...

    Window Messages
    OPEN, THEN CLOSE DRIVER WINDOW This message is displayed when the window needs to be reprogrammed. If the vehicle's battery has been recharged or disconnected, you will need to reprogram each front ...

    Managing the Vehicle Damage Repair Process
    In the event that the vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take the vehicle there, or ...