Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:

Buick Customer Assistance Center P.O. Box 33136 Detroit, MI 48232-5136 In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:

General Motors of Canada Limited Customer Care Centre, Mail Code:

CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    See also:

    System stays in background
    While I only got to drive the 2012 LaCrosse for a little over an hour, I was impressed at how utterly unimpressive the eAssist was. Everything works in the background. There's no electric motor wh ...

    Dual Tone Multi-Frequency (DTMF) Tones
    The in-vehicle Bluetooth system can send numbers and the numbers stored as name tags during a call. Use this feature when calling a menu-driven phone system. Account numbers can also be stored for u ...

    Rear Vision Camera (RVC)
    This vehicle may have an RVC system. Read this entire section before using it. The RVC system can assist the driver when backing up by displaying a view of the area behind the vehicle. WAR ...