Managing the Vehicle Damage Repair Process
In the event that the vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take the vehicle there, or have it towed there.
Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but you must live with the repair.
Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with the repair professional, and insist on Genuine GM parts. Remember, if the vehicle is leased, you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost.
If another party's insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company's collision policy repair limits, as you have no contractual limits with that company.
In such cases, you can have control of the repair and parts choices as long as the cost stays within reasonable limits.
See also:
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system migh ...
Lock Feedback
Press the customization button until LOCK
FEEDBACK: BOTH appears in the display.
To select your preference for the feedback you
receive when locking the vehicle with the Remote
Keyless Entry (RK ...
Tire Sealant
Read and follow the safe handling
instructions on the label adhered to
the sealant canister.
Check the tire sealant expiration
date on the sealant canister. The
sealant canister should be rep ...