Services Not Included in Roadside Assistance
Roadside Assistance does not cover or reimburse services for the following:
• Events caused by fraud or bad faith by the driver.
• Vehicle immobilization situations due to a major force or unforeseen circumstances, such as natural phenomena of an extraordinary nature, earthquakes, volcanic eruptions, and other cyclonic storms.
• Vehicle immobilization situations arising from car accidents caused by the driver of the vehicle or third parties. This means any occurrence that causes physical injury to the occupants and/or the vehicle caused by external forces.
• Acts of terrorism, riot or uproar, armed forces or police actions which prevent timely delivery of assistance services.
• Food service, beverages, telephone calls, or other extra costs. Accommodation costs apply only to Mexico per the terms and conditions of the Roadside Assistance program.
• Any damage to the vehicle without intent, derived from the services provided.
• Cost of towing a trailer when choosing a Buick dealer that is nearest to the temporary storage facility for the disabled vehicle.
• Cost of all maneuvers required to access the vehicle when it is not available to be towed.
• Cost of fuel provided.
Routine vehicle repair costs are not covered by the Roadside Assistance program. For more information, see your new vehicle warranty.
See also:
Seat Adjustment
WARNING
You can lose control of the vehicle if you try to adjust a manual driver seat
while the vehicle is moving. The sudden movement could startle and confuse you,
or make you push a pedal wh ...
Engine Oil Change
When the CHANGE ENGINE OIL SOON message displays, have the engine oil and filter
changed within the next 1 000 km/600 mi. If driven under the best conditions, the
engine oil life system might not ...
Security
OnStar provides services like Stolen Vehicle Assistance, Remote Ignition Block,
and Roadside Assistance, if the vehicle is equipped with these services. OnStar
can unlock the vehicle doors remotel ...
