Services Not Included in Roadside Assistance

Roadside Assistance does not cover or reimburse services for the following:

• Events caused by fraud or bad faith by the driver.

• Vehicle immobilization situations due to a major force or unforeseen circumstances, such as natural phenomena of an extraordinary nature, earthquakes, volcanic eruptions, and other cyclonic storms.

• Vehicle immobilization situations arising from car accidents caused by the driver of the vehicle or third parties. This means any occurrence that causes physical injury to the occupants and/or the vehicle caused by external forces.

• Acts of terrorism, riot or uproar, armed forces or police actions which prevent timely delivery of assistance services.

• Food service, beverages, telephone calls, or other extra costs. Accommodation costs apply only to Mexico per the terms and conditions of the Roadside Assistance program.

• Any damage to the vehicle without intent, derived from the services provided.

• Cost of towing a trailer when choosing a Buick dealer that is nearest to the temporary storage facility for the disabled vehicle.

• Cost of all maneuvers required to access the vehicle when it is not available to be towed.

• Cost of fuel provided.

Routine vehicle repair costs are not covered by the Roadside Assistance program. For more information, see your new vehicle warranty.

    See also:

    Starting the Engine Using Remote Start
    To start the engine using the remote start feature: 1. Aim the RKE transmitter at the vehicle. 2. Press and release . 3. Immediately after completing Step 2, press and hold until the turn ...

    Towing the Vehicle
    Notice: To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. Always flat ...

    Canceling a Remote Start
    To cancel a remote start: • Aim the RKE transmitter at the vehicle and press and hold until the parking lamps turn off. • Turn on the hazard warning flashers. • Turn the ignition switch ...