Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.buick@gm.com.

Mexico

From Mexico City

5329-0818

From Other Mexico Locations

01-800-466-0818

United States and Canada

1-800-521-7300

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Finish Care
    Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint finish. You can get GM-approved cleaning products from your dealer. If your vehicle ha ...

    Power Door Locks
    On vehicles with power door locks, the switches are located on the front doors. (Unlock): Press to unlock the doors. (Lock): Remove the key from the ignition and press to lock the doors. ...

    Braking
    Braking action involves perception time and reaction time. Deciding to push the brake pedal is perception time. Actually doing it is reaction time. Average driver reaction time is about thr ...