Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.buick@gm.com.
Mexico
From Mexico City
5329-0818
From Other Mexico Locations
01-800-466-0818
United States and Canada
1-800-521-7300
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Key and Lock Messages
REPLACE BATTERY IN REMOTE KEY
This message displays when the battery in the Remote Keyless Entry (RKE) transmitter needs to be replaced. ...
Trailer Brakes
If your trailer weighs more than 1,500 lbs (680 kg)
loaded, then it needs its own brakes — and
they must be adequate. Be sure to read and follow
the instructions for the trailer brakes so you’l ...
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
...
