Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.buick@gm.com.

Mexico

From Mexico City

5329-0818

From Other Mexico Locations

01-800-466-0818

United States and Canada

1-800-521-7300

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Remote Keyless Entry (RKE) System
    The RKE transmitter is used to remotely lock and unlock the doors from up to 60 m (195 feet) away from the vehicle. Press to unlock the driver door. Press again within five seconds to ...

    Finding a Category (CAT) Station (XM™ Satellite Radio Service Only)
    CAT (Category): The radio may have the CAT button feature. To select and find a desired category: 1. Press the BAND button until the XM frequency displays. Press the CAT button to display the c ...

    Listing Stored Numbers
    The list command will list all the stored numbers and name tags. Using the “List” Command 1. Press . The system responds “Ready,” followed by a tone. 2. Say “Directory.” 3. Say “Ha ...