Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.buick@gm.com.
Mexico
From Mexico City
5329-0818
From Other Mexico Locations
01-800-466-0818
United States and Canada
1-800-521-7300
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Key and Lock Messages
NO REMOTE DETECTED
This message displays when the transmitter battery is weak on vehicles with keyless
access.
See “Starting the Vehicle with a Low Transmitter Battery” under Remote Keyless
...
Hill and Mountain Roads
Driving on steep hills or through mountains is different
than driving on flat or rolling terrain. Tips for driving
in these conditions include:
• Keep the vehicle serviced and in good shape.
...
Malfunction Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors the operation
of the vehicle to ensure emissions
are at acceptable levels, to produce
a cleaner environment. ...