Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.buick@gm.com.
Mexico
From Mexico City
5329-0818
From Other Mexico Locations
01-800-466-0818
United States and Canada
1-800-521-7300
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Steps for Determining Correct Load Limit
1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs” on your vehicle's placard.
2. Determine the combined weight of the driver and passengers ...
Remote Trunk Release
The remote trunk release button
is located on the
instrument panel. See Instrument Panel.
Press the button to open the trunk. To use this feature,
your vehicle must be in P (Park) or N (Neut ...
Electric Power Management
This vehicle has Electric Power
Management (EPM), an advanced control
system. It estimates the battery’s temperature and
state of charge and then adjusts the voltage for
best performance and ext ...