XM Messages

XL (Explicit Language Channels): These channels, or any others, can be blocked by request, by calling 1-800-929-2100 in the U.S., and 1-877-438-9677 in Canada.

XM Updating: The encryption code in the receiver is being updated. No action is required. This process should take no longer than 30 seconds.

Loading XM: The audio system is acquiring and processing audio and text data. No action is needed. This message should disappear shortly.

Channel Off Air: This channel is not currently in service. Tune in to another channel.

Channel Unauth: This channel is blocked or cannot be received with your XM subscription package.

Channel Unavailable: This previously assigned channel is no longer assigned. Tune to another station.

No Artist Info: The system is working properly. No artist information is available at this time on this channel.

No Title Info: The system is working properly. No song title information is available at this time on this channel.

No CAT Info: The system is working properly. No category information is available at this time on this channel.

No Information: The system is working properly. No text or informational messages are available at this time on this channel.

No XM Signal: The system is working properly. The vehicle may be in a location where the XM signal is being blocked. When the vehicle is moved into an open area, the signal should return.

CAT Not Found: The system is working properly. There are no channels available for the selected category.

XM Radio ID: If tuned to channel 0, this message alternates with the XM radio eight-digit radio ID label. This label is needed to activate the service.

Unknown: If this message is received when tuned to channel 0, there could be a receiver fault.

Consult with your dealer.

Check Antenna: If this message does not clear within a short period of time, the receiver could have a fault. Consult with your dealer.

XM Not Available: If this message does not clear within a short period of time, the receiver could have a fault. Consult with your dealer.

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