See also:

Backing Up
Hold the bottom of the steering wheel with one hand. To move the trailer to the left, move that hand to the left. To move the trailer to the right, move your hand to the right. Always back up ...

Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-521-7300, or write: Buick Customer Assistance Center P.O. Box 33136 ...

Towing the Vehicle
Notice: To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment ...