XM Messages
XL (Explicit Language Channels): These channels, or any others, can be blocked by request, by calling 1-800-929-2100 in the U.S., and 1-877-438-9677 in Canada.
XM Updating: The encryption code in the receiver is being updated. No action is required. This process should take no longer than 30 seconds.
Loading XM: The audio system is acquiring and processing audio and text data. No action is needed. This message should disappear shortly.
Channel Off Air: This channel is not currently in service. Tune in to another channel.
Channel Unauth: This channel is blocked or cannot be received with your XM subscription package.
Channel Unavailable: This previously assigned channel is no longer assigned. Tune to another station.
No Artist Info: The system is working properly. No artist information is available at this time on this channel.
No Title Info: The system is working properly. No song title information is available at this time on this channel.
No CAT Info: The system is working properly. No category information is available at this time on this channel.
No Information: The system is working properly. No text or informational messages are available at this time on this channel.
No Subscription Please Renew: XM subscription needs to be reactivated. Contact XM at www.xmradio.com or 1-800-929-2100 in the U.S., and www.xmradio.ca or 1-877-438-9677 in Canada.
No XM Signal: The system is working properly. The vehicle may be in a location where the XM signal is being blocked. When the vehicle is moved into an open area, the signal should return.
CAT Not Found: The system is working properly. There are no channels available for the selected category.
XM Radio ID: If tuned to channel 0, this message alternates with the XM Radio eight-digit radio ID label. This label is needed to activate the service.
Unknown: If this message is received when tuned to channel 0, there could be a receiver fault. Consult with your dealer.
Check Antenna: If this message does not clear within a short period of time, the receiver could have a fault. Consult with your dealer.
XM Not Available: If this message does not clear within a short period of time, the receiver could have a fault. Consult with your dealer.
See also:
Courtesy Transportation Program
To enhance your ownership experience, we and
our participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the New Vehicle Limited Warranty ( ...
Radio Messages
CAL ERR (Calibration Error): The audio system
has been calibrated for your vehicle from the
factory. If CAL ERR displays, it means that the
radio has not been configured properly for
the vehicle a ...
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not o ...