Your Responsibility

Increase the volume of the radio if the OnStar Advisor cannot be heard.

If the light next to the OnStar buttons is red, the system may not be functioning properly. Push Push to confirm that the OnStar equipment is active. and request a vehicle diagnostic check. If the light appears clear (no light appears), your OnStar subscription has expired and all services have been deactivated.

Push Keys, Doors and Windows to confirm that the OnStar equipment is active.

    See also:

    Tips and Troubleshooting Chart
    Problem Recommended Action No power. The ignition might not be turned to ON/RUN or ACC/ ACCESSORY. The picture does not fill the screen. There are black borders on t ...

    Managing the Vehicle DamageRepair Process
    In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or ...

    Door Unlock Options
    This allows selection of which doors will unlock when pressing on the RKE transmitter. Press SELECT when Door Unlock Options is highlighted. Turn the Menu knob to select All Doors or Drive ...