If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Auxiliary Devices
    For vehicles equipped with the MyLink or IntelliLink infotainment system, see the separate MyLink/ IntelliLink Features and Functions Guide for more information. The optional AUX input allows porta ...

    Retained Accessory Power (RAP)
    Your vehicle has a Retained Accessory Power (RAP) feature which lets certain features of your vehicle to continue to work up to 20 minutes after the ignition key is turned to LOCK. The radio, po ...

    Looks
    Enticing younger buyers into Buick showrooms is job No. 1. While the Enclave crossover and the recently redesigned LaCrosse have chipped away at the average age of Buick owners — it's down from ...