If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Vehicle Information Menu Items
    (Vehicle Information): Press this button to scroll through the following menu items: Oil Life Press the vehicle information button until OIL LIFE REMAINING displays. This display shows an est ...

    Radio Messages
    CAL ERR (Calibration Error): The audio system has been calibrated for your vehicle from the factory. If CAL ERR displays, it means that the radio has not been configured properly for the vehicle a ...

    Interior Mirrors
    Adjustment Hold the rearview mirror in the center and move it to view the area behind the vehicle. Manual Rearview Mirror For vehicles with a manual rearview mirror, push the tab forward for dayt ...