If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Collision Damage Repair
    If the vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision rep ...

    Stoplamp,Taillamp, and Turn Signal Lamp
    Driver Side Shown, Passenger Side Similar A. Taillamp B. Turn Signal Lamp C. Stoplamp/Taillamp To replace any one of these bulbs: 1. Open the trunk. 2. Remove the push pins securing the trunk ...

    Instrument Panel Cluster
    The instrument panel cluster is designed to show how the vehicle is running. It shows how fast the vehicle is going, how much fuel has been used, and many other things needed to drive safely and ...