If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Running the Vehicle While Parked
    It is better not to park with the engine running. But if you ever have to, here are some things to know. WARNING Idling a vehicle in an enclosed area with poor ventilation is dangerous. Engine ...

    Passenger Airbag Status Indicator
    The vehicle has a passenger sensing system. See Passenger Sensing System  for important safety information. The instrument panel has a passenger airbag status indicator. When the vehicle i ...

    Bluetooth (Infotainment Controls)
    For vehicles equipped with the MyLink or IntelliLink infotainment system, see the separate MyLink/IntelliLink Features and Functions Guide for more information. For information about how to n ...