If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Heated Seats
    Uplevel Automatic Climate Control System Shown, Other Automatic Systems Similar On vehicles with heated front seats, the controls are on the climate control panel. The engine must be running to o ...

    Windshield Washer
    Pull the windshield wiper lever toward you to spray windshield washer fluid and activate the wipers. The washer and wipers will continue until the lever is released or the maximum wash time i ...

    Place a Call Using a Stored Number
    1. Push . System responds: “OnStar ready.”. 2. Say “Call <name tag>.” System responds: “OK, calling <name tag>.” ...