If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Automatic Transmission Fluid
    How to Check Automatic Transmission Fluid It is not necessary to check the transmission fluid level. A transmission fluid leak is the only reason for fluid loss. If a leak occurs, take the v ...

    Hitches
    It’s important to have the correct hitch equipment. Crosswinds, large trucks going by and rough roads are a few reasons why you’ll need the right hitch. ...

    Child Restraint Systems
    A rear-facing infant seat (A) provides restraint with the seating surface against the back of the infant. The harness system holds the infant in place and, in a crash, acts to keep the in ...