If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S.

and Canada) or Roadside Assistance Program (Mexico).

Gather the following information:

• Driver name, address, and telephone number.

• Driver license number.

• Owner name, address, and telephone number.

• Vehicle license plate number.

• Vehicle make, model, and model year.

• Vehicle Identification Number (VIN).

• Insurance company and policy number.

• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Lane Departure Warning (LDW) Light
    For vehicles with the lane departure warning system, this light briefly comes on green, while starting the vehicle, to indicate that it is working. If it does not, have the vehicle servic ...

    Ignition Positions
    The ignition has four different positions: In order to shift out of P (Park), ignition must be in the ON/RUN and the regular brake pedal must be applied. Notice: Using a tool to force the key to ...

    Remote Keyless Entry (RKE) System Operation
    The Remote Keyless Entry (RKE) transmitter functions work up to 60 m (195 feet) away from the vehicle. There are other conditions which can affect the performance of the transmitter. See Remote K ...