Calling for Assistance

When calling Roadside Assistance, have the following information ready:

• Your name, home address, and home telephone number.

• Telephone number of your location.

• Location of the vehicle.

• Model, year, color, and license plate number of the vehicle.

• Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

• Description of the problem.

    See also:

    OnStar®
    If the vehicle is equipped with an active OnStar system, that system may also record data in crash or near crash-like situations. The OnStar Terms and Conditions provides information on data colle ...

    Brake Pedal Travel
    See your dealer if the brake pedal does not return to normal height, or if there is a rapid increase in pedal travel. This could be a sign of brake trouble. ...

    LDW Error Message
    SERVICE LANE DEPARTURE SYSTEM: This message may appear in the DIC to indicate that LDW is not working properly. If this message remains on after continued driving, the system needs service. Take ...