Calling for Assistance

When calling Roadside Assistance, have the following information ready:

• Your name, home address, and home telephone number.

• Telephone number of your location.

• Location of the vehicle.

• Model, year, color, and license plate number of the vehicle.

• Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

• Description of the problem.

    See also:

    Sun Visors
    Sun Visors with Slide Your vehicle may have this feature. Pull the sun visor down to block glare. Detach the sun visor from the center mount and slide it along the rod from side-to-side to cover t ...

    Roadside Assistance and OnStar
    If you have an active OnStar subscription, press the Q button and the current GPS location will be sent to an OnStar Advisor who will assess your problem, contact Roadside Assistance, and relay y ...

    Managing the Vehicle Damage Repair Process
    In the event that the vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take the vehicle there, or ...