Calling for Assistance

When calling Roadside Assistance, have the following information ready:

• Your name, home address, and home telephone number.

• Telephone number of your location.

• Location of the vehicle.

• Model, year, color, and license plate number of the vehicle.

• Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

• Description of the problem.

    See also:

    Customer Assistance for TextTelephone (TTY) Users
    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. Any TTY user can comm ...

    Managing the Vehicle DamageRepair Process
    In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or ...

    Instrument Panel Illumination Control
    This feature controls the brightness of the instrument panel controls and infotainment display screen. The thumbwheel is located to the left of the steering column on the instrument panel. : Mo ...