Calling for Assistance

When calling Roadside Assistance, have the following information ready:

• Your name, home address, and home telephone number.

• Telephone number of your location.

• Location of the vehicle.

• Model, year, color, and license plate number of the vehicle.

• Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

• Description of the problem.

    See also:

    Battery Replacement
    Under normal use, the battery in your remote keyless entry transmitter should last about two years. You can tell the battery is weak if the transmitter won’t work at the normal range in any lo ...

    Safety Belt Extender
    If the vehicle’s safety belt will fasten around you, you should use it. But if a safety belt is not long enough, your dealer/retailer will order you an extender. When you go in to order it, t ...

    Trailer Brakes
    If your trailer weighs more than 1,500 lbs (680 kg) loaded, then it needs its own brakes — and they must be adequate. Be sure to read and follow the instructions for the trailer brakes so you’l ...