Calling for Assistance

When calling Roadside Assistance, have the following information ready:

• Your name, home address, and home telephone number.

• Telephone number of your location.

• Location of the vehicle.

• Model, year, color, and license plate number of the vehicle.

• Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

• Description of the problem.

    See also:

    Rear Vision Camera Location
    The camera is located above the license plate. The area displayed by the camera is limited. It does not display objects that are close to either corner or under the bumper and can vary de ...

    Potential Issues
    Some OnStar services are disabled after five days. OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days. After five ...

    Using the Delete Command
    The delete command allows specific name tags to be deleted. To use the delete command: 1. Press and hold for two seconds. The system responds with “Ready” followed by a tone. 2. Say “D ...