Calling for Assistance

When calling Roadside Assistance, have the following information ready:

• Your name, home address, and home telephone number.

• Telephone number of your location.

• Location of the vehicle.

• Model, year, color, and license plate number of the vehicle.

• Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

• Description of the problem.

    See also:

    Customer Assistance for Text Telephone (TTY) Users
    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. Any TTY user can comm ...

    Service Parts Identification Label
    This label, located either in the glove box or the trunk area, has the following information: Vehicle Identification Number (VIN). Model designation. Paint information. Production options ...

    Roadside Assistance Program
    U.S.: 1-800-252-1112 TTY Users: 1-888-889-2438 Canada: 1-800-268-6800 As the owner of a new Buick, you are automatically enrolled in the Roadside Assistance program. This program provides techn ...