Calling for Assistance

When calling Roadside Assistance, have the following information ready:

• Your name, home address, and home telephone number.

• Telephone number of your location.

• Location of the vehicle.

• Model, year, color, and license plate number of the vehicle.

• Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

• Description of the problem.

    See also:

    Remote Start Auto Heated Seats
    If equipped and turned on, this feature will turn the heated seats on when using remote start on cold days. Press SELECT when Remote Start Auto Heated Seats is highlighted. Turn the Menu kno ...

    Servicing the Airbag-Equipped Vehicle
    Airbags affect how the vehicle should be serviced. There are parts of the airbag system in several places around the vehicle. Your dealer and the service manual have information about servic ...

    Transferring Service
    Push to request account transfer eligibility information. The Advisor can assist in canceling or removing account information. If OnStar receives information that vehicle ownership has chan ...