Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.buick@gm.com.

Mexico

From Mexico City

5329-0818

From Other Mexico Locations

01-800-466-0818

United States and Canada

1-800-521-7300

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Collision Damage Repair (U.S. and Canada)
    If the vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed col ...

    Maintenance When Trailer Towing
    Your vehicle will need service more often when you’re pulling a trailer. See the Maintenance Schedule for more on this. Things that are especially important in trailer operation are automatic tr ...

    Passenger Sensing System
    The passenger sensing system turns off the front outboard passenger frontal airbag and knee airbag under certain conditions. No other airbag is affected by the passenger sensing system. See Pass ...