Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.buick@gm.com.

Mexico

From Mexico City

5329-0818

From Other Mexico Locations

01-800-466-0818

United States and Canada

1-800-521-7300

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Towing Your Vehicle
    To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Consult your dealer/retailer or a professional towing service if the disabled vehicle must be towed. Se ...

    Lockout Protection
    If the key is in the ignition and the power door lock switch is used to lock the doors, all doors will lock and then the driver door will unlock. It is always recommended that the ignition key i ...

    Driving on Wet Roads
    Rain and wet roads can reduce vehicle traction and affect your ability to stop and accelerate. Always drive slower in these types of driving conditions and avoid driving through large puddles and ...