Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.buick@gm.com.

Mexico

From Mexico City

5329-0818

From Other Mexico Locations

01-800-466-0818

United States and Canada

1-800-521-7300

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Receiving a Call
    When an incoming call is received, the audio system mutes and a ring tone is heard in the vehicle. • Press and begin speaking to answer the call. • Press to ignore a call. ...

    Vehicle Personalization
    Some vehicle features can be programmed by using the audio system controls. These features include: • Climate and Air Quality • Comfort and Convenience • Collision/Detection Systems †...

    Canceling a Remote Start
    To cancel a remote start: • Aim the RKE transmitter at the vehicle and press and hold until the parking lamps turn off. • Turn on the hazard warning flashers. • Turn the ignition switch ...