Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.buick@gm.com.
Mexico
From Mexico City
5329-0818
From Other Mexico Locations
01-800-466-0818
United States and Canada
1-800-521-7300
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Inadvertent Power Battery Saver
This feature is designed to protect your vehicle’s battery
against drainage from the interior lamps, or garage
door opener. When the ignition is turned off, the power
to these features will au ...
Torque Lock
Torque lock is when the weight of the vehicle puts too
much force on the parking pawl in the transmission.
This happens when parking on a hill and shifting the
transmission into P (Park) is not d ...
Connections
OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also be
controlled from a cell phone through
the OnStar mobile app. See
www.onstar.com for co ...