Reporting Safety Defects to the United States Government
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:
Administrator, NHTSA 1200 New Jersey Avenue, S.E.
Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
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Reporting Safety Defects toGeneral Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, we certainly hope
you will notify us.
Please call us at 1-800-521-7300, or write:
Buick Customer Assistance Cente ...