Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:

Buick Customer Assistance Center P.O. Box 33136 Detroit, MI 48232-5136 In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:

General Motors of Canada Limited Customer Communication Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Steps for Determining Correct Load Limit
    1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs” on your vehicle’s placard. 2. Determine the combined weight of the driver and pa ...

    Roadside Assistance Program
    U.S.: 1-800-252-1112 TTY Users: 1-888-889-2438 Canada: 1-800-268-6800 As the owner of a new Buick, you are automatically enrolled in the Roadside Assistance program. This program provides techn ...

    Door Locks
    To lock or unlock the door, use the Remote Keyless Entry (RKE) transmitter or the key from outside the vehicle, and the door lock knob or switch from inside the vehicle. To unlock or lock the fuel do ...