Scheduling Service Appointments

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same-day repair.

    See also:

    Reporting Safety Defects to General Motors
    In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-521-7300, or write: Buick Customer Assistance Center P.O. Box 33136 Detroi ...

    Passive Entry
    This allows the Passive Entry feature to be turned on or off. Press SELECT when Passive Entry is highlighted. Turn the Menu knob to select On or Off. Press SELECT to confirm the selection. Pr ...

    Torque Lock
    If you are parking on a hill and you do not shift your transmission into PARK (P) properly, the weight of the vehicle may put too much force on the parking pawl in the transmission. You may find it ...