Customer Assistance Offices

Buick encourages customers to call the toll-free number for assistance.

However, if a customer wishes to write or e-mail Buick, the letter should be addressed to:

United States

Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
www.Buick.com

1-800-521-7300
1-800-832-8425 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-252-1112

From Puerto Rico:

1-800-496-9992 (English)
1-800-496-9993 (Spanish)

From U.S. Virgin Islands:
1-800-496-9994

Canada

General Motors of Canada Limited Customer Communication Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca

1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800

All Overseas Locations

Please contact the local General Motors Business Unit.

Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S.

Virgin Islands)

General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.

01-800-466-0818
Long Distance: 011-52-53 29 0818

    See also:

    Calling for Assistance
    When calling Roadside Assistance, have the following information ready: • Your name, home address, and home telephone number. • Telephone number of your location. • Location of the ve ...

    Clearing the System
    Unless information is deleted out of the in-vehicle Bluetooth system, it will be retained indefinitely. This includes all saved name tags in the phonebook and phone pairing information. For info ...

    Deleting a Paired Phone
    1. Press . ► For vehicles without a navigation system, the system responds “Ready,” followed by a tone. ► For vehicles with a navigation system, the system responds with a tone. Aft ...