Scheduling Service Appointments

When your vehicle requires warranty service, contact your dealer/retailer and request an appointment.

By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience.

If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions.

If the dealer/retailer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same day repair.

    See also:

    Reactivation for Subsequent Owners
    Push and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle. The Advisor will update vehicle records and will explain the OnStar service offers and opt ...

    Unlock Doors
    Press the customization button until UNLOCK DOORS: IN PARK appears in the display. To select your preference for automatic unlocking, press the select button while UNLOCK DOORS: IN PARK is dis ...

    Multi-Band Antenna
    The multi-band antenna is on the roof of the vehicle. The antenna is used for the AM-FM radio, OnStar, the XM Satellite Radio Service System, and GPS (Global Positioning System), if the vehicle ha ...