Off-Road Recovery
The vehicle’s right wheels can drop off the edge of a road onto the shoulder while driving.

If the level of the shoulder is only slightly below the pavement, recovery should be fairly easy. Ease off the accelerator and then, if there is nothing in the way, steer so that the vehicle straddles the edge of the pavement.
Turn the steering wheel 8 to 13 cm (3 to 5 inches), about one-eighth turn, until the right front tire contacts the pavement edge. Then turn the steering wheel to go straight down the roadway.
See also:
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center P.O. Box 33136 Detroit, M ...
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