OnStar® Services
For new vehicles equipped with OnStar®, the Safe & Sound Plan, or the Directions & Connections® Plan is included for one year from the date of purchase. You can extend this plan beyond the first year, or upgrade to the Directions & Connections® Plan. For more information, press the OnStar® button to speak with an advisor. Some OnStar® services (such as Remote Door Unlock or Stolen Vehicle Location Assistance) may not be available until you register with OnStar®.
See also:
Tips and Troubleshooting Chart
Problem
Recommended Action
No power.
The ignition might not be turned to ON/RUN or ACC/ ACCESSORY.
The picture does not fill the screen. There are black
borders on t ...
When the System Does Not Seem
to Work Properly
Occasional missed alerts can occur
under normal circumstances and will
increase in wet conditions. The
system does not need to be
serviced due to an occasional
missed alert. The number of mi ...
Retained Accessory Power (RAP)
These vehicle accessories can be used for up to 10 minutes after the engine is turned off:
► Audio System
► Power Windows
► Sunroof (If Equipped)
► Auxiliary Power Outle ...