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Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's ...

Introduction
GENERAL MOTORS, GM, the GM Emblem, BUICK, the BUICK Emblem, and the name LUCERNE are registered trademarks of General Motors Corporation. This manual describes features that may or may not be ...

Removing the Spare Tire and Tools
To access the spare tire and tools: 1. Open the trunk. See Trunk . 2. Lift the load floor. A. Retainer Nut B. Tool Bag Tether C. Tool Bag D. Spare Tire 3. Turn the retainer nut (A) counter ...