Potential Issues

Some OnStar services are disabled after five days. OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days. After five days, OnStar can contact Roadside Assistance and a locksmith to help gain access to the vehicle.

    See also:

    Tips and Troubleshooting Chart
    Problem Recommended Action No power. The ignition might not be turned to ON/RUN or ACC/ ACCESSORY. The picture does not fill the screen. There are black borders on t ...

    Fabric/Carpet
    Start by vacuuming the surface using a soft brush attachment. If a rotating brush attachment is being used during vacuuming, only use it on the floor carpet. Before cleaning, gently remove as much ...

    Backing Up
    Hold the bottom of the steering wheel with one hand. Then, to move the trailer to the left, just move that hand to the left. To move the trailer to the right, move your hand to the right. Always b ...