Potential Issues

Some OnStar services are disabled after five days. OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days. After five days, OnStar can contact Roadside Assistance and a locksmith to help gain access to the vehicle.

    See also:

    Making a Call
    Calls can be made using the following commands: ► Dial ► Digit Dial ► Call ► Re-dial ...

    If Your Vehicle is Stuck in Sand,Mud, Ice, or Snow
    In order to free your vehicle when it is stuck, you will need to spin the wheels, but you do not want to spin your wheels too fast. The method known as rocking can help you get out when you are st ...

    Ignition Transmission Lock Check
    While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. The ignition should turn to LOCK/OFF only when the shift lever is in P (Park). ...