Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    Setting Preset PTYs (RDS Only)
    These pushbuttons have factory PTY presets. Up to 12 PTYs (six FM1 and six FM2), can be programmed on the six numbered pushbuttons, by performing the following steps: 1. Press BAND to select F ...

    Using the Call Command
    1. Press and hold for two seconds. The system responds with “Ready” followed by a tone. 2. Say “Call”. The system responds with “Call using <phone name>. Please say the name ta ...

    Off-Road Recovery
    You may find that your right wheels have dropped off the edge of a road onto the shoulder while you are driving. If the level of the shoulder is only slightly below the pavement, recovery should ...