Services Not Included in Roadside Assistance

Roadside Assistance does not cover or reimburse services for the following:

• Events caused by fraud or bad faith by the driver.

• Vehicle immobilization situations due to a major force or unforeseen circumstances, such as natural phenomena of an extraordinary nature, earthquakes, volcanic eruptions, and other cyclonic storms.

• Vehicle immobilization situations arising from car accidents caused by the driver of the vehicle or third parties. This means any occurrence that causes physical injury to the occupants and/or the vehicle caused by external forces.

• Acts of terrorism, riot or uproar, armed forces or police actions which prevent timely delivery of assistance services.

• Food service, beverages, telephone calls, or other extra costs. Accommodation costs apply only to Mexico per the terms and conditions of the Roadside Assistance program.

• Any damage to the vehicle without intent, derived from the services provided.

• Cost of towing a trailer when choosing a Buick dealer that is nearest to the temporary storage facility for the disabled vehicle.

• Cost of all maneuvers required to access the vehicle when it is not available to be towed.

• Cost of fuel provided.

Routine vehicle repair costs are not covered by the Roadside Assistance program. For more information, see your new vehicle warranty.

    See also:

    Care of CDs and DVDs
    Sound quality can be reduced due to disc quality, recording method, quality of the music recorded, and how the disc has been handled. Handle discs carefully and store them in their original c ...

    Dolly Towing
    The vehicle can be towed using a dolly. To tow the vehicle using a dolly, follow these steps: 1. Put the front wheels on a dolly. 2. Put the gear shift lever in P (Park). 3. Set the parking bra ...

    EPB Release
    To release the EPB, place the ignition in the ON/RUN position, apply and hold the brake pedal, and push down momentarily on the EPB switch. If you attempt to release the EPB without the brake peda ...