Services Not Included in Roadside Assistance

Roadside Assistance does not cover or reimburse services for the following:

• Events caused by fraud or bad faith by the driver.

• Vehicle immobilization situations due to a major force or unforeseen circumstances, such as natural phenomena of an extraordinary nature, earthquakes, volcanic eruptions, and other cyclonic storms.

• Vehicle immobilization situations arising from car accidents caused by the driver of the vehicle or third parties. This means any occurrence that causes physical injury to the occupants and/or the vehicle caused by external forces.

• Acts of terrorism, riot or uproar, armed forces or police actions which prevent timely delivery of assistance services.

• Food service, beverages, telephone calls, or other extra costs. Accommodation costs apply only to Mexico per the terms and conditions of the Roadside Assistance program.

• Any damage to the vehicle without intent, derived from the services provided.

• Cost of towing a trailer when choosing a Buick dealer that is nearest to the temporary storage facility for the disabled vehicle.

• Cost of all maneuvers required to access the vehicle when it is not available to be towed.

• Cost of fuel provided.

Routine vehicle repair costs are not covered by the Roadside Assistance program. For more information, see your new vehicle warranty.

    See also:

    OnStar® Hands-Free Calling
    OnStar® Hands-Free Calling allows eligible OnStar® subscribers to make and receive calls using voice commands. Hands-Free Calling is fully integrated into the vehicle, and can be used with OnSta ...

    Body Component Lubrication
    Lubricate all key lock cylinders, hood hinges, liftgate hinges, trunk hinges and steel fuel door hinge unless the components are plastic. Applying silicone grease on weatherstrips with a clean clo ...

    Towing the Vehicle
    Notice: To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. Always flat ...