Services Not Included in Roadside Assistance
Roadside Assistance does not cover or reimburse services for the following:
• Events caused by fraud or bad faith by the driver.
• Vehicle immobilization situations due to a major force or unforeseen circumstances, such as natural phenomena of an extraordinary nature, earthquakes, volcanic eruptions, and other cyclonic storms.
• Vehicle immobilization situations arising from car accidents caused by the driver of the vehicle or third parties. This means any occurrence that causes physical injury to the occupants and/or the vehicle caused by external forces.
• Acts of terrorism, riot or uproar, armed forces or police actions which prevent timely delivery of assistance services.
• Food service, beverages, telephone calls, or other extra costs. Accommodation costs apply only to Mexico per the terms and conditions of the Roadside Assistance program.
• Any damage to the vehicle without intent, derived from the services provided.
• Cost of towing a trailer when choosing a Buick dealer that is nearest to the temporary storage facility for the disabled vehicle.
• Cost of all maneuvers required to access the vehicle when it is not available to be towed.
• Cost of fuel provided.
Routine vehicle repair costs are not covered by the Roadside Assistance program. For more information, see your new vehicle warranty.
See also:
Services Provided
• Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Buick dealership. It is the
owner's responsibility for the
...
How to Add Automatic Transmission
Fluid
Refer to the Maintenance Schedule to determine what
kind of transmission fluid to use. See Recommended
Fluids and Lubricants.
If the fluid level is low, add only enough of the proper
fluid to b ...
Jump Starting (with or without eAssist)
For more information about the
vehicle battery, see Battery.
If the battery has run down, try to
use another vehicle and some
jumper cables to start your vehicle.
Be sure to use the following ...
