Services Not Included in Roadside Assistance

Roadside Assistance does not cover or reimburse services for the following:

• Events caused by fraud or bad faith by the driver.

• Vehicle immobilization situations due to a major force or unforeseen circumstances, such as natural phenomena of an extraordinary nature, earthquakes, volcanic eruptions, and other cyclonic storms.

• Vehicle immobilization situations arising from car accidents caused by the driver of the vehicle or third parties. This means any occurrence that causes physical injury to the occupants and/or the vehicle caused by external forces.

• Acts of terrorism, riot or uproar, armed forces or police actions which prevent timely delivery of assistance services.

• Food service, beverages, telephone calls, or other extra costs. Accommodation costs apply only to Mexico per the terms and conditions of the Roadside Assistance program.

• Any damage to the vehicle without intent, derived from the services provided.

• Cost of towing a trailer when choosing a Buick dealer that is nearest to the temporary storage facility for the disabled vehicle.

• Cost of all maneuvers required to access the vehicle when it is not available to be towed.

• Cost of fuel provided.

Routine vehicle repair costs are not covered by the Roadside Assistance program. For more information, see your new vehicle warranty.

    See also:

    OnStar®
    If the vehicle is equipped with an active OnStar system, that system may also record data in crash or near crash-like situations. The OnStar Terms and Conditions provides information on data collectio ...

    Securing a Child Restraint Designed for the LATCH System
    WARNING If a LATCH-type child restraint is not attached to anchors, the child restraint will not be able to protect the child correctly. In a crash, the child could be seriously injured or kill ...

    Reporting Safety Defects to General Motors
    In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-521-7300, or write: Buick Customer Assistance Center P.O. Box 33136 Detroit, M ...