Services Not Included in Roadside Assistance

• Impound towing caused by violation of any laws.

• Legal fines.

• Mounting, dismounting, or changing of snow tires, chains, or other traction devices.

• Towing or services for vehicles driven on a non-public road or highway.

    See also:

    Reporting Safety Defects to theUnited States Government
    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in ...

    Customer Assistance Offices (Mexico)
    To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from ...

    Your Responsibility
    Increase the volume of the radio if the OnStar Advisor cannot be heard. If the light next to the OnStar buttons is red, the system may not be functioning properly. Push and request a vehicle diagnos ...