Customer Assistance Offices (U.S. and Canada)

Buick encourages customers to call the toll-free number for assistance.

However, if a customer wishes to write or e-mail Buick, the letter should be addressed to:

United States

Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
www.Buick.com
1-800-521-7300
1-800-832-8425 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-252-1112
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994

Canada

General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800

All Overseas Locations

Please contact the local General Motors Business Unit.

Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S.

Virgin Islands)

General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.
01-800-466-0818
Long Distance: 011-52-53 29 0818

    See also:

    Vehicle Information Menu Items
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    LDW Error Message
    SERVICE LANE DEPARTURE SYSTEM: This message may appear in the DIC to indicate that LDW is not working properly. If this message remains on after continued driving, the system needs service. Take ...

    Battery Run-Down Protection
    This feature shuts off the dome, courtesy, and vanity lamps if they are left on for more than 20 minutes when the ignition is off. This will keep the battery from running down. If the battery ru ...